ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2009-06-17

"I was amazed that my order was shipped in 1 day.
Great service.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-06-11

"quick shipping, and accurately filled order. price was very competitive. overall, i'm satisfied."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2009-06-10

"I got the wrong part. I had to call about 3 times the last time and this is not an exageration I had to wait 34 minutes on the phone before anyone took the phone. The message kept saying I was first in line. I guess the rep was out to lunch. I had sent an RMA request and waited 7 bus days before calling. I never received not even a confirmation that they were proccesing my RMA.
I own a pool store that has a fleet of 15 cars this part was for my work vehicle. I can guarantee you one thing though I would never recomend this website to anybody on my industry nor buy even a bolt from this company again. Selling is easy the problem is addressing the customer needs after the money is in your bank.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2009-06-09

"easy and fast. my order was delivered the next day"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-06-07

"The AutoPartsWorld site made it easy for me to find the right parts for my car. The price was lower than I found anywhere else and the free shipping (orders over $50) was much quicker than I expected. I will always check this site before I buy auto parts anywhere else."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2009-06-06

"Ordered 2 ignition coils. One of the ones they sent was USED AND FOR THE WRONG CAR!! When I called and asked them to send me a new one they said they couldn't help me and I'm free to re-order. I told them to just leave my credit card charged and overnight me the correct part. They said that I can re-order and pay for overnight if that's what I want. AWFUL CUSTOMER SERVICE. LONG HOLD TIMES AND EVERYONE IS RUDE!! They also said they wouldn't refund me until I RMA the product and that could take weeks! IF YOU NEED YOUR CAR FIXED RIGHT AWAY, DO NOT TRUST THEM FOR THE PARTS!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2009-06-04

"The order was for the wrong part and I tried to cancel it and they shipped it anyway. The restocking fee was ridiculous and I had to pay to ship it back. I order many auto parts online and will never use them again! I have many friends that order parts online also and have told them never to use this company "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2009-06-02

"Great! Thank you, everything was accurate and will be ordering from you in the future."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-05-19

"Received the part as ordered. Shipment was extremely fast. Part works as specified. I was very pleased with service and merchandise. Will use again in the future when I need auto parts."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2009-05-06

"I purchased a radiator from Auto Parts World. It started leaking and when I tried to get it replaced under their 1 year stated warranty I received the following response.

BUYER BEWARE...


Good afternoon sir. As of February 1st of 2009 Auto Parts World no longer exists. It was sold to a new owner that is the same owner of Drivewire.com. Unfortunately due to this fact, the supplier will not issue a warranty to us to offer you since it was not purchased under our new account with them. The best thing I can do is offer you the manufacturer info to see if they will honor the warranty for you directly through them.

I am so sorry sir.



Behr northamerica.com



Please see our return policy at http://www.drivewire.com/d-returns/
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2009-05-05

"Excellant seamless service. Installed the parts this morning.Price was much less than NAPA and free shipping as well. Need a window washer bottle for my 1989 Jaguar, but did not find one on your site? "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-05-04

"Extemely satisfied with the ease of ordering the part and the quick delivery of the part. I would recommend them to anyone hunting parts, and have given my brothers their e-mail address and phone number. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-04-30

"I loved APW. I ordered 2 engine air filters, 2 cabin air filters, and one oil filter which came to about $51. I checked at Pep Boys and it would have cost About $65 plus tax. The order came in 3 days right to my door and shipping was free. The brand of filter was the same as Toyota had originally installed. Saved $15 and didn't have to leave home."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-04-30

"Im glad that i found this business in the web, the parts are great and the service is asome.
thanks auto parts world. for helping my pay less.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-04-29

"ORDER WAS SHIPPED IN A TIMELY MANNER. RECIEVED PART IN PERFECT CONDITION. ITEM WAS PACKAGED GREAT AS TO PREVENT ANY DAMAGE TO PART. THE PART WAS A EXACT FIT AND COULDN'T HAVE ASKED FOR BETTER SERVICE OR PART. I WILL BE USING THIS AGAIN FOR FUTURE PARTS.

THANKS,
JOHN
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A