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Product & services pricing
4.30/5
Chance of future purchase:
4.55/5
Shipping & packaging:
4.35/5
Customer service:
4.75/5
Return/Replacement policy:
4.89/5

2/5

2020-04-28

Not great

"I had to make contact to see why the product I ordered had not shipped "

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5/5

2020-04-13

Fast shipping and excellent product

"I was happy to find what I was looking for and shipping was quick. "


5/5

2020-04-10

Nice Tool, Easy Process

"This tool was easy to locate at Auto Tool World and the tool is so very useful in my line of work. Makes work life a WHOLE lot easier. The price was competitive and it shipped out quickly.
"

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5/5

2020-04-06

item arrived in good condition fast shipping

"They shipped fast. Item arrived in good condition. It was a low price. So Im very happy "

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5/5

2020-03-30

FAST AND EFFICIENT

"I FOUND THE SPECIALTY TOOL THAT I NEEDED AT A MUCH LOWER PRICE THAN ANYWHERE ELSE. IT ARRIVED IN A TIMELY MANNER WITH NO PROBLEMS, JUST AS DESCRIBED. I RECOMMEND THESE GUYS FOR ALL YOUR TOOL NEEDS."

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5/5

2020-03-28

Great Customer Service

"Before I ordered, I emailed customer service late at night to make sure they were in stock. Received a response immediately, first thing in the morning. I was even told how many were still in stock and that they were selling quickly. I purchased immediately and had a notice stating shipment within a few hours.
Very happy with the purchase. I had a tracking number and the product was exactly as described. I would recommend buying from this company to everyone.
"

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5/5

2020-03-20

Thin wrench

"Was easy to order. Very good quality product"

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5/5

2020-03-19

Fast service!

"Very fast service! Enjoy using When I need a quick turnaround. "

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5/5

2020-03-07

Interior Graining Pads

"Used the interior graining pad to buff out a scratch after applying heat with a heat gun in the interior of my car. Worked pretty well and I’m happy with the results. Would recommend to anyone for scratches on plastic interiors."

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5/5

2020-02-27

Easy and quick

"This was my first order and would order from Auto Tool again. quick shipping and good communications but most importantly they had the specific part for my Fluke that I needed."

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5/5

2020-02-19

Prompt and courteous

"Found just what I needed, fast shipping, and great customer service. I will definitely be a returning customer!"


5/5

2020-02-11

Great communication exact description

"Ordered the dash pad repair filler. Product was just as described and knew when the product was going to arrive. "

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1/5

2020-02-06

Bad service

"Ordered a part over a month ago. No communication or information about when I might actually see it ship. I get the run around everytime I email them. They are always "checking the warehouse" and then zero info until I again have to reach out to them.
I see horrid reviews on this company for over 12 years. Wish I would have seen them before I placed this order.
"

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5/5

2020-01-21

Spare Tire Tool

"The tool fits perfect and it arrived early!"

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3/5

2020-01-14

Shipping Costs were not available prior to order.

"I had ordered one item and clicked the shipping cost icon several times and nothing came up. I incorrectly assumed that there were no costs involved in the order. Usually you can get a summary of the order costs prior to ordering the product but the shipping cost was only made available AFTER the order was placed! This problem should be corrected for any future customer. "

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