Product & services pricing
4.44/5
Chance of future purchase:
4.70/5
Shipping & packaging:
4.65/5
Customer service:
4.69/5
Return/Replacement policy:
5.00/5

3/5

2022-09-30

The same Customer Service as ALLDATARESOURCE.COM!

"autotoolworld.com's email response to my concerns also links to the alldataresource.com website. After a week of waiting for an order with no email or tracking, I wrote them, and got what I expected, and email saying we're looking into it. I did read the very mixed reviews prior to ordering some of which were very good, and some not so much. They appear to be legit, but perhaps very poor service and transparency, and don't necessarily have on hand what they sell. This is misleading for those of us who order, expecting something in a reasonable amount of time. Be very aware of this practice across the WEB, and ask yourself if it is worth the wait, and/or saving a few dollars. I will follow up if/when I receive product or a satisfactory response."

Pricing of products and services
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5/5

2022-09-15

Good site

"Big inventory. Like it. Have recommended to friends and they liked it too. One shop to buy every need from"

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5/5

2022-09-09

Good

"Good site. Shopped for a couple of tools here last week. Received fast. Genuine products. Very reasonable prices. Glad I found this site."

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5/5

2022-09-05

Simple and great pricing

"I have visited many tool sites earlier. autotoolworld is simple to use and has great prices compared to other sites. I highly recommend."

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5/5

2022-08-23

Recommend

"Recommended by a friend from work, everything he told me about this website was spot on. Very Happy."

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5/5

2022-08-16

Happy

"Genuine Products. Well priced. Received on time. Overall a good experience. I also like the extensive product catalog and the vast amount of choices. Very Nice"

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5/5

2022-08-08

Large Product Collection

"Largest products collection I have seen on no other site."

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5/5

2022-07-25

Like

"Liked the website. Liked the vast product list. Good site for tools and hardware shopping."

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5/5

2022-07-21

Good Shipping

"Packed well. Arrived on time. Got tracking alerts. Thank You"

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5/5

2022-07-18

Fast Shipping

"Great Quality parts and like the title says easy fast shipping"


5/5

2022-07-14

Recommended

"I had searched for a Kent Moore Tool everywhere without success. Found it at autotoolworld.com. They have an extensive product catalog with great prices. Love it."

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5/5

2022-05-24

Smooth transaction

"Everything arrived as ordered in a timely manner."

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1/5

2022-05-11

Customer service is non-existent

"They sent the wrong part. I've been calling for 3 days with no luck. I emailed them and an outsourced cs rep said he'd look into it. 3 days later and no response. "

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5/5

2022-05-10

Awesome selection

"Looks like every tool available in the market from various brands is on this site. Love the selection and the resulting choices. "

Pricing of products and services
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1/5

2022-05-09

SOLD A WRENCH THAT WAS IN STOCK, BUT ACTUALLY WASN’T

"Website indicated a specialty wrench I needed was in stock and ready to shipped. My Cc was charged immediately, but not shipment of the tool. When I inquired, was told ATW was waiting on shipment from the manufacturer. (Sunex) Sunex has been out of this particular wrench for some time, and didn’t anticipate it been available for another 8 weeks. I requested a refund, and ATW said it would process same….But the misleading advertising is the trouble, and the selling of an item that has been out of inventory at the manufacturer for some time, is troubling."