Product & services pricing
4.44/5
Chance of future purchase:
4.70/5
Shipping & packaging:
4.65/5
Customer service:
4.69/5
Return/Replacement policy:
5.00/5

5/5

2021-12-19

Fast delivery

"I bought some hardware from your website and they were delivered within three days. I must confess that this is the fastest shipping experience that I have experienced. "

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2021-12-17

Long list of manufacturers

"I came across this website during my search for some tools that I need in my factory and I was surprised at the list of brands made available on the platform. Because of the many options to choose from, I was able to compare across brands and make a selection."

Pricing of products and services
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Product Returns/Refunds/Exchanges

5/5

2021-12-15

Your website’s return policy

"Your website’s return policy is great. I am glad that there is no need to panic when there is a need to replace or return goods already bought. I wanted some tools returned and all it took me was to follow the prompt on the website without any problem."

Pricing of products and services
Likelihood of customers making future purchases
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5/5

2021-12-13

Great Cc

"My partner got this product from your website and told me about how your team made sure that all the specifications were correct and the set-up was included. I decided to make my purchase too and here I am multiple purchases later to say that I am impressed."

Pricing of products and services
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5/5

2021-12-10

Great Service

"It is the promptness of the team for me and the resolve to give the customers a pleasant experience always. There has been no time that I emailed to make enquiries without promptly getting the needed information."

Pricing of products and services
Likelihood of customers making future purchases

5/5

2021-12-08

Value for money

"I have got full value for my money since I started shopping for my tools and hardware on your website. Great to see plenty of options to choose from and with extensive descriptions for each of the products on the website, buyers like myself no longer struggle to make a choice."

Pricing of products and services
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5/5

2021-11-12

good website

"good website. lots of products. we bought a sander. shipping was cheap and got quick."

Pricing of products and services
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5/5

2021-11-02

Makita Sander Pad Replacement

"After shopping around online for sander pad replacements, I came across these on Auto Tool World. They were priced the best from what I could find and shipped within a reasonable time. Will buy from again."

Pricing of products and services
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5/5

2021-10-24

Great Product, Great Service

"In choosing a mini air sander, there were countless cheap versions all over the net. Not surprisingly, many looked identical with the exception of different phony sounding brand names. I’m no professional wood/metal craftsman, but I recognize quality and the Dynabrade Nitro has it. I am always willing to pay more for added value. It also doesn’t hurt that it’s Made in USA either. AutoTool World had the lowest price plus a 5%-off coupon. The item also arrived in less than the estimated time. An all-around happy buy."

Pricing of products and services
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5/5

2021-10-24

Very pleased

"I ordered car drying cloths from AutoTool World and was very impressed. They came to my home in North Carolina in 3 days and was shipped the day I ordered them. They are excellent quality and I would most definitely order them AutoTool World again."


5/5

2021-10-17

The right tool

"It was a good experience the tool worked perfectly "

Pricing of products and services
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1/5

2021-10-13

Bad, it took 14 days to ship my order

"Bad, it took 14 days to ship my order. This was the first time ordering from this site and its going to be my last, I started to think it was a fake web site you see on facebook."

Pricing of products and services
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4/5

2021-09-16

Reputable business

"Great response time from customer service, would do business with them again"

Pricing of products and services
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4/5

2021-09-16

Will use vendor in the future

"Overall good experience, only downside was the wait due to back order. Supply chain issues like everywhere else, their team handled it as best as possible. "

Pricing of products and services
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5/5

2021-09-11

Great communication

"Excellent communication, fast to respond to all my emails. Shipping was quick, 12 days from purchase to delivery of a 400lb oversized item from NC to NJ , I wouldn't hesitate to use them again."

Pricing of products and services
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