"I have sent over 10 emails, 6 phone calls no response from this or the company that cashes the checks or receives payment WorldCare International. I asked for a refund or upgrade will not answer. An email or call back is what reputable companies do not ignore and not answer the phone, all are full on the voice mail. Do Not use this company you will lose your money. "
"I have had the same experience as other reviews I read. Paid for a $6000 autoclave. No autoclave 6 weeks later. Fine if they are backstocked. Problem is NO ONE will return a phone call, message, email. NOTHING. I am also having to file a credit card dispute. This company is fraudulent."
"I purchased an All American on Autoclavedepot website after reading bad reviews on TrustPilot, I asked for a refund after asking numerous time via email I had to hunt down the parent company of this website, finding a live human on the telephone, I then received a fast refund. Refund took me 2 weeks fo me to locate the real owners."
"I ordered a part for a broken autoclave and was anxiously awaiting it. It never arrived. I tried calling multiple times but their phone number will not allow you to leave a message and no one will answer. I sent 5 emails, none got a reply. I sent three help requests via their website, also ignored. I finally issued a dispute with my credit card since they billed for the item the day I placed the order. This whole experience had the feel of a scam so I warn you not to order from this company unless you want weeks of headaches trying to get your money back. "
"When it comes to buying autoclaves I was truly impressed by Autoclave Depot. They really know their stuff. I was purchasing the midmark m9 and for many doctors this can be a big investment. With that being said they only specialized in autoclaves. That's all they do. Plus they had outstanding pricing so It was a no brainer to go with them."
"Autoclave Depot more than fulfilled my expectations. The live chat customer service agents made it easy to understand which sterilizer product I needed for my medical office. The payment process was simple and quick all done online. I was impressed with the shipping because they delieved my midmark m11 perfectly on time! Will buy again :)"