ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
2.19/5
Chance of future purchase:
2.82/5
Shipping & packaging:
2.50/5
Customer service:
1.25/5
Return/Replacement policy:
0.63/5

Verified
5/5

2019-03-05

Great service as usual.

"Correct parts sent in a timely manner."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-03-05

My Mercedes parts at a great price

"Needed a part that Mercedes said would be $40.00. I found the part at AutohausAZ for $7.95 including postage. I had the part for a great price and quick shipping. Can't ask for anything better than that. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
3/5

2019-03-05

Incomplete order

"Missing a much needed part that should've been in the box. Called to inquire about the part. I did not get the part until another 8 days later"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-03-05

Item was perfect and shipping was FAST

"The item was as expected and it arrived aot faster than expected. Will definitely use AutohausAZ for all future parts."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-03-04

Wiper Blades didn't fit - because I ordered the wrong blades!

"AutohausAZ informed me that I had ordered the wrong blades. Glad to see they monitor their feedback! They're graciously sending the correct blades along with an MRA to return the other blades. Thanks to Mike and Staff at AutohausAZ. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2019-03-04

better than expected

"items well packed and arrived ahead of time I couldn’t be happier !!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-03-04

Satisfied customer

"I’ve ordered from AutohausAZ before and it’s always a good experience. I’ll definitely order from them again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-03-04

Very good

"They have a great selection for european cars and very good prices. Fast delivery as well, definitely recommend this company."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-03-04

Especially Good for Local Pickup

"If you are lucky enough to be local, you can pick up the parts rather than wait for shipping. This provides the wide range of high quality parts faster than you can receive them if shipped. You can also inspect them at the pick up counter before taking them.

Their communication is also very good, responding to emails about issues or with questions.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-03-04

Great high quality line up and great service!!

"Thumbs up!! They used an East coast warehouse and made it faster.
"


Verified
5/5

2019-03-04

BMW parts

"good price, quick delivery"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-03-04

Orange sidemarker bulbs

"Promptly shipped. Fair price. Works well."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
3/5

2019-03-04

My issue was packing,

"Had the packing been adequate, AutohausAZ would have received five stars. Any time ELECTRONIC parts break through their primary packaging/box and can be heard bouncing around in the shipping box there is clearly not enough packing material insider to protect the parts.
I don't need to go in to detail about returning DOA electronics..........

Yacht Master
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-03-04

Amazing

"Great shipping times, excellent customer service, and items are exactly as specified."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-03-04

Great service

"Increase charac. on chart"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges