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Product & services pricing
3.40/5
Chance of future purchase:
4.29/5
Shipping & packaging:
3.04/5
Customer service:
3.00/5
Return/Replacement policy:
2.50/5

Verified
5/5

2019-03-06

Do highly recommend AutohausAZ !!!

"Great product availability, reasonable price, delivered ontime with free shipping; great deal ! Staff is reachable trough email or phone, corteus, respectful with immediate solutions to customer concerns and returns. Do highly recommend their service and car parts. "

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Verified
5/5

2019-03-06

Quality parts

"I orderd an electrical part from another company and it was defective Ordered from autohausaz an it was perfect! "


Verified
5/5

2019-03-06

Very satisfied with AutohausAZ every order.

"I'm years returning customer. "

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Verified
1/5

2019-03-05

Most of my order was never sent after paying for 1 day shipping

"I ordered a bunch of parts (30) from the website on a Tuesday, I paid for 1-day shipping because the vehicle had to be done that weekend. Or I was looking at $40/day rental car. Only a quarter (6) of my order showed up. I called, left message and sent email, no response. Finally the following Tuesday I was able to reach someone on the phone told them the situation. They apologized said they dropped the ball on my order and they will send the parts out 1-day shipping cause I already paid for it. WTF, well thanks, I needed the parts a week ago, no credit/compensation of any kind, who cares it costed me a week of rental car for the customer. Will be using another company for my Euro parts from now on."

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Verified
5/5

2019-03-05

Great product assortment and service.

"First class all around in both pre- and post-sales.
"

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Verified
5/5

2019-03-05

Excellent!

"Great experience with these guys! Fast shipping!"

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Verified
5/5

2019-03-05

Great service as usual.

"Correct parts sent in a timely manner."

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Verified
5/5

2019-03-05

My Mercedes parts at a great price

"Needed a part that Mercedes said would be $40.00. I found the part at AutohausAZ for $7.95 including postage. I had the part for a great price and quick shipping. Can't ask for anything better than that. "

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Verified
3/5

2019-03-05

Incomplete order

"Missing a much needed part that should've been in the box. Called to inquire about the part. I did not get the part until another 8 days later"

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Verified
5/5

2019-03-05

Item was perfect and shipping was FAST

"The item was as expected and it arrived aot faster than expected. Will definitely use AutohausAZ for all future parts."

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Verified
5/5

2019-03-04

Wiper Blades didn't fit - because I ordered the wrong blades!

"AutohausAZ informed me that I had ordered the wrong blades. Glad to see they monitor their feedback! They're graciously sending the correct blades along with an MRA to return the other blades. Thanks to Mike and Staff at AutohausAZ. "

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Verified
5/5

2019-03-04

better than expected

"items well packed and arrived ahead of time I couldn’t be happier !!!"

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Verified
5/5

2019-03-04

Satisfied customer

"I’ve ordered from AutohausAZ before and it’s always a good experience. I’ll definitely order from them again. "

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Verified
5/5

2019-03-04

Very good

"They have a great selection for european cars and very good prices. Fast delivery as well, definitely recommend this company."

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Verified
5/5

2019-03-04

Especially Good for Local Pickup

"If you are lucky enough to be local, you can pick up the parts rather than wait for shipping. This provides the wide range of high quality parts faster than you can receive them if shipped. You can also inspect them at the pick up counter before taking them.

Their communication is also very good, responding to emails about issues or with questions.
"

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