ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
2.19/5
Chance of future purchase:
2.82/5
Shipping & packaging:
2.50/5
Customer service:
1.25/5
Return/Replacement policy:
0.63/5

Verified
5/5

2019-02-05

Great service

"Website was very user friendly and the desired was promptly sent and quickly received in excellent condition. Pricing of the product was excellent - much less than I expected."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-02-05

Excellent Service

"All I can say is I will surely shop at Autohaus in the future should I need parts for my vehicle. Your service was excellent. Keep up your service. "


Verified
4/5

2019-02-05

Parts out of stock

"Overall experience was great however the part I needed was not in stock and vendors could not provide shipping. Price was right if the parts were available."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2019-02-05

Autohaus in my house!

"AutohausAZ had the high quality Graf water pump for a great price. Thanks for a worry free timing belt service!"


Verified
5/5

2019-01-22

Great parts source

"Ordered for the first time last Saturday and air filters came Tuesday morning, nicely packaged and shipping prepaid!
Having been in the Mercedes Benz parts business for 23+ years I know what suppliers are genuine and these are.
Just not in OE boxes, is only difference .
Prices are fair and I'll be ordering again.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-02-05

Awesome service

"They go extra mile to ship me the windshield wiper from Florida the next day I placed the order, just in time to deal with California rain. The next day the rest of the differences kinds of filters arrived. And I can arrange changing. Great customer service"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Product Returns/Refunds/Exchanges

Verified
5/5

2018-02-27

Best parts, Awesome service,

"Best parts, Awesome service, fast free shipping :)"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Overall customer service

Verified
5/5

2019-02-05

Parts

"Easy to order parts were great got here on time experience was awesome are you dating somebody"

Detailed Review Benchmark + -
Pricing of products and services

Verified
1/5

2019-02-01

Listed stock that was not available

"The part that I needed was advertised at an attractive price online so I went ahead and ordered, only to receive an email saying the item was out of stock and on long back order and saying my order was cancelled. Having paid with paypal I then had to wait for BACS to clear the payment, before paypal could refund my money, while also having to hunt elsewhere for the part.

If you haven't got the part don't list it and waste everyone's time. When one receives an order confirmation, one should then expect to receive delivery - not an oops we didn't count our stock properly.
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases

Verified
3/5

2019-02-02

Parts and shipping were fine. 5% promo code on $235.00 order wouldn't work

"Promo code not honored..."


Verified
5/5

2019-02-04

Good experience

"Part was a correct fit. Quality OEM"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-02-04

Fast service

"Order parts, got them way faster than expected, definitely recommend!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-02-04

My Experience with AutohausAZ

"Great experience. Staff very helpful, thorough and accurate. Very pleased with them. I am definitely a returning customer "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-02-04

Excellent Experience!

"I love order parts from AutohausAZ, they have the best prices and always ships the part fast. I recommend them to all my friends."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-02-04

BMW X5

"Fast shipping great price great product"