ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
2.19/5
Chance of future purchase:
2.82/5
Shipping & packaging:
2.50/5
Customer service:
1.25/5
Return/Replacement policy:
0.63/5

Verified
5/5

2019-01-16

Excellent service.

"Thank you Autohausaz, excellent service as always. I just received my thermostat, standard shipping with day two delivery to Cal. works for me :)
Long time customer with dozens of parts ordered for numerous car projects.
You guys are the best.
thanks
"


Verified
5/5

2019-01-16

Amazing!

"Amazing customer service. Fast shipping and everything came as expected! Great company! Will definitely being more business with you guys"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-01-16

Knowledgable and helpful

"The people at Autohaus are always helpful and they don't mind breaking it down for me like am a moron when I need them to. They also talk to me like I'm pretty smart on those rare occasions when I do know where I'm going. I appreciate customer service more than just about any aspect of doing business and Autohaus has earned my loyalty."


Verified
5/5

2019-01-16

Easy to buy on-line

"The AutohausAZ website is easy to navigate and find the parts I am looking for. I have an older Mercedes and they seem to have almost everything I have looked for. Great selection of parts at good prices."


Verified
5/5

2019-01-16

Very good

"I have ordered parts here on several occasions and they have always been very accurate and I have found them to be very quick as far as delivery."


Verified
5/5

2019-01-16

Autohaus Delivers!

"Good selection, great customer service, professional in all regards, will definitely buy from them again, Jim J "


Verified
4/5

2019-01-16

They did good!

"I found my stuff easily and they shipped the stuff pretty quick and it arrived pretty quick as well with regular shipping."


Verified
5/5

2019-01-16

Quick & accurate...

"It was quick and accurate..."


Verified
5/5

2019-01-16

450sl Parts

"They always have the parts I need. Fast shipping and great selection."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-01-15

Great customer service!

"I ordered a part with a vague description on their website. When it arrived, it wasn't the type I was expecting but I installed it anyway just to get the car going. I emailed them to advise them of the problem and the next day I got a phone call apologizing for the confusion. They sent me a shipping label to return the unwanted part, gave me credit for it and offered free shipping on the part that I actually wanted. Great selection of parts! Great prices! AMAZING customer service!!!! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-01-15

Great products!

"We ordered a variety of OEM parts for our E36 BMW. The prices were great, the service was great and delivery only took a week! "


Verified
5/5

2019-01-15

An excellent transaction!

"Fast delivery! Accurate products"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-01-15

Great vendor

"Courteous support and quick shipment. "


Verified
5/5

2019-01-15

NEW HOPE TO AN ANTIQUE CAR

"VALUE FOR MONEY FOR THE RIGHT PART."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
3/5

2017-12-12

Awesome parts but shipping time ****

"I understand I'm on the east coast but damn over a week to get my order every time satlling on my project. Great prices but I would buy closer to get my goods in a more timely manner."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process