"I had my car torn apart and was ready to leave town for a trip and realized I needed some parts last minute. Sure enough the parts showed up overnight from two warehouses on a holiday week! Couldn't be happier to get my car back together."
"On 6/27/2019 I ordered a Mercedes OE Brake Light Switch and since it was needed immediately I paid extra for priority shipping.
6/29/2019 I received the WRONG PART! I received 2 little round plugs for a VW.
7/01/2019, approx. 8:30 AM their time, I called and was told by an agent that he would try to locate and get the correct part sent. He could not tell me if it will be shipped quickly. He said he will call by the end of the day and let me know the status. It is past closing time and no call! What did I expect?
In addition, I had called and left messages indicating the urgency of getting the correct part. No response to any of those messages.
Appallingly bad service with a total lack of taking any responsibility to correct the problem they created.
If you need the correct part shipped fast don't shop with autohausaz.com. "
"If anyone deserves a rich praise it is Autohaus AZ. Above and beyond their parts quality, shipping, and pricing policies, Autohaus AZ deserves rich commendation for their personal warranty.
Allow me to relate my recent June 2019 experience. As It turns out Autohaus AZ extends the factory warranty on a fuel injection item that I require. Furthermore, a purchase made three years ago was now twelve days beyond their generous three-year extended warranty period. Having discussed this with a sales agent, I received a returned phone call within an hour explaining that the sales agent’s supervisor would be willing to honor their three-year warranty! What is even more significant is that the warranted item(s) was of substantial value.
If you have an auto parts need be sure to make Autohaus AZ your go-to source!
Thank you Autohaus AZ; this will not be forgotten and will surely come back to you in spades.
"
"question about junking or repairing my 2003 bmw, the answer with autohausaz save the auto.
good feeling"
"I was shopping prices and aitohaus was higher but guaranteed 1 day shipping for $39.99 and the other place that had better prices was 1-2 shipping at $15.99. I chose autohaus bc I used them before and I needed the parts asap bc I was paying for rides to work. The parts came in 2 business days instead of 1. I asked for refund for the delay as I paid bribe day shipping. They refused due to inclement weather in my area??. There was no inclement here!!! i will never use them again as they do not value my business, shipping is NOT guaranteed at the price you pay for, and their parts were more expensive!!!!"
"I ordered glow plugs for my Sprinter on Wednesday afternoon and had the part Friday by noon (2 day delivery). "
"The part fits perfectly fine, thanks "
"Love this website! It was so easy to find the part I needed for my Mercedes and at an awesome price!"
"After a glitch with my credit card and zip code, I got the parts the next day, was supposed to be 5 day free shipping. They made everything right and I'm good with that. Because of their effort I will use them again. Don't know the invoice number, it's not plainly marked. I used the order number."
"I'm Happy! The brake lines are on and working."
"Timely shipping and good quality product"
"They take forever to update their website. Paid for 2 day shipping needless to say I should have saved my money. It's not coming today. Driving to Fed Ex in Hunkers, PA tomorrow to pick up package so hopefully I have a car this weekend. Very disappointed really needed that tool."
"AutohausAZ provides an extensive range to products which are categorized accurately and easy to locate on the website. Their prices are very competitive."
"I have four 2006 high miles sprinters that run 16 hour days, 360 days a year. At the end of 2020 I'll have 8. I'm always looking for reliable sources for parts. I found them through a internet search, purchased my first order and paid for overnight express. I called the next day to ask if there was anyway I can pay more to have it shipped faster. Unfortunately their cutoff time is 1pm and they forced me to ship it to my billing address instead of my shop however, he guaranteed me I'll have it by Wednesday the latest. Wednesday I get a email that the part is out of stock and they are cancelling my order. I called to ask wtf and the guys response is I can't help you do you want to leave a voicemail for my manager. No Brad, I don't want to leave a voicemail. So unprofessional and unreliable its incredible. I'll keep buying my parts from Europarts-sd.com thank you!!!! Don't waste your time. I'm posting my experience everywhere!!!!!! I needed my $&@)(; part and was willing to pay a lot of money in shipping. My business runs non stop and I cannot rely on them. If your not in a rush and don't care if you actually get you part this might be for you. I receive no email or phone call to tell me there was a issue with shipping the radiator to my shop. If I did not call them to try to get the part earlier I would have never known. Unprofessional."
"FIrst of all, I own an e38 V12 BMW and AutohausAZ is by far the best resource for OEM parts I have found. Sure I can get many things like a fuel pump for less than a third the cost elsewhere, but the reliability of cheap Asian car parts is very questionable, actually the stuff is typically junk.
What really impressed me with my latest order, and I had spent a lot more to get the (German OEM) parts from AutohausAZ vs a competitor- on the one hand to support their business, and on the other to get the real German/Euro manufactured parts. What impressed me was they were out of the relay I needed as well as the washer pump in their warehouse and drop shipped the parts from another source and the relay they sent was a German OEM relay which was arguably nicer than the budget one I had ordered. All this happened seamlessly and they informed me through email what was happening and there was no delay in delivery so I could proceed with my repairs immediately.
When I pulled the original VDO OEM fuel pump which had lasted 24 years, and the replacement I had gotten was the exact same VDO fuel pump, the feeling of confidence installing that is a really good feeling.
shipping is always fast, and (my) being based in California or AZ makes them the clearly best resource."