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Product & services pricing
3.40/5
Chance of future purchase:
4.29/5
Shipping & packaging:
3.04/5
Customer service:
3.00/5
Return/Replacement policy:
2.50/5

5/5

2019-04-03

GOOD PLACE

"I am buying once in a while during the last decade from Autohaus AZ, since I have not many repairs on my car/bmw. Always prompt delivery and packed with care. The price is right! Will be back. Many thumbs up!"

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5/5

2019-04-01

Excellent Choices at Excellent Prices

"I’ve been shopping with AutohausAZ for several years. Never a problem with the correct parts, prices are usually competitive. Turnaround and delivery is at worst, reasonable. Occasionally, a part for a 36 year old car is unavailable, but that’s rare. If I’m looking for something, I may buy it from somewhere else if a competitor has a sale, but I’ll ALWAYS check with AutohausAZ. Especially so now that Bavauto is closing their shop, AZ is that much more needed. "

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2/5

2019-03-30

Missing parts/ Loyal customer disappointed

"I ordered several parts and they never showed up. I had to call and track them down and I was told they were no longer available. I was also told that half of the order was available, but had been canceled due to other parts not being available. I told the representative I still needed the available parts. He said they were on their way. It has now been nearly 2 months since the first order and still no parts. I have a small business repairing and restoring European cars. I have relied on Autohausaz for the bulk of my parts for years and have recommended them many times. This experience is changing my mind."

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5/5

2019-03-26

I am up and running!!!

"Great parts came in on time"

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2/5

2019-03-22

Website says items are in stock, but are not.

"I ordered items the website said were in stock. The items were not in stock and I was refunded."

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5/5

2019-03-21

High quality part at reasonable price

"Excellent experience. High quality part at a competitive price coupled with fast delivery."

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5/5

2019-03-10

Excellent

"Two days after ordered it, it arrived!"

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5/5

2019-03-20

Good prices and service

"Solid group with proper service support"

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5/5

2019-03-19

Great Service

"Speedy and accurate. Will definitely be back"

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5/5

2019-03-19

Fast delivery- great price

"Exactly what was needed and delivered to my door. "

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5/5

2019-03-19

Awesome

"Rightful part and quick delivery."

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5/5

2019-03-18

Parts Order

"Product wa shipped fast and correct"


1/5

2019-03-18

"Sent wrong part,dont honor return for shipping."


Verified
1/5

2019-03-18

not flexible on an item ordered that was wrong because i used an actual part number

"I used a part number and your site did not send me the right filter and there was no flexibility to switch to the right one without having to send it back and get 8$ back then order another and pay shipping shipping for the right one. No big picture thinking amazon here I come"

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Verified
5/5

2019-03-18

Awesome experience

"Great prices on high quality parts and super quick shipping. This is how all businesses should operate."

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