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Product & services pricing
2.50/5
Chance of future purchase:
3.75/5
Shipping & packaging:
2.82/5
Customer service:
2.50/5
Return/Replacement policy:
1.88/5

Verified
5/5

2018-10-24

VW excellence

"Great and timely. Easy search "


Verified
5/5

2018-10-24

excellent

"helpful on orders, quick processing and delivery. met all my expectations"

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Verified
5/5

2018-10-24

Perfect

"Perfect - I received everything I ordered on the day it was supposed to be delivered for parts were correct properly packaged and timely. I would use Autohaus again in the future."


Verified
5/5

2018-01-26

Great price and fast shipping

"Always the right parts. Got them in time for my service appointment. Every order has arrived sooner than expected.
Awesome customer service.
"

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Verified
3/5

2018-10-24

alternator

"The piece was as promised and shipped promptly. However, return shipping was the responsibility of the buyer. I was not prepared for that and, had I known, I would have bought the item locally to ease the core return.

Beverly Borghi
"


Verified
5/5

2018-10-23

Excellent BMW parts Supplier

"Item shipped quickly and fit my car perfectly."

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Verified
3/5

2018-10-23

Part was correct. Packing was surprisingly bad

"I ordered a rear lift strut for my E 61 wagon. The box arrived however the part was not in a parts bag. It was tossed in with the packing materials, so the strut was free to float around and rattle and there wasn’t enough packing materials. When I took the part out, I then noticed the clear bag with the part number labels etc. simply thrown in. The question is, why take it out of the wrapper only to throw it in the box with the strut?? Slight scuff but other than that the item worked as needed.
"

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Verified
5/5

2018-10-23

Great service and quick delivery

"Easy to deal with. And fast shipping. "


Verified
4/5

2018-10-23

"Very happy with products, completeness and correctness. Decent prices. Big fan of free shipping offer. This time shipping took longer than I hoped. In the past I've received shipments the next day (rare) but usually the second day."

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Verified
2/5

2018-10-23

Slow shipping.

"I live in the Bay Area California. Shipping to my house has always just taken a day or two. That is until the last few orders. My last order took more than a week to reach me. My current order I placed on Saturday (it’s tuesday), paid for upgraded shipping and I still don’t have an “order has shipped” email from you. "

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Verified
5/5

2018-10-23

Mercedes parts

"Good information & product pricing!"

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Verified
5/5

2018-10-23

Great service

"The delivery was faster than expected. I had a question on the product and the autohausAZ rep was able to look up my order quickly and answer all my questions. He confirmed the right replacement parts number and assured me it was the right part for my car. Thanks!"


Verified
1/5

2018-10-23

Taking over 20 days for a refund

"Idk how many times I’ve emailed, it’s been over 20 days since the return. I’d like my money back..... terrible service "

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Verified
5/5

2018-10-22

BMW purchae

"item as described, reasonable price, timely delivery... what more can one ask?"

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Verified
4/5

2018-10-22

Slow ride

"Parts didn’t go out on time. First time I called customer support said the parts had shipped which they hadn’t. The next time I called the customer support person was great and had the parts shipped over night. "