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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
0.00/5

Verified
2/5

2014-10-31

"Have not received order or tracking number. Would like to know when my order will arive?"

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Likelihood of customers making future purchases
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Overall product shipping and delivery process
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Product Returns/Refunds/Exchanges
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Verified
5/5

2014-10-31

"Order went smoothly. Part arrived sooner than expected. Part in excellent condition."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-10-31

"The process of getting the part I ordered went very well with delivery earlier than I anticipated. Smooth and quick are very good practices to have. "


Verified
4/5

2014-10-30

"i received the wrong part. the shipper had mislabeled the part. However, the automotix agent was competent and handled my problem efficiently."


Verified
5/5

2014-10-30

"I received exactly what I had ordered and it arrived fairly quickly. I give the highest 5 stars!"


Verified
1/5

2014-10-30

"I purchased a "remanufactured" engine control module for my 2008 outlander. The part was a used part that could not be programmed by the dealer so it could not be used. I sent email to automotive because they don't list a customer service number. If they send me a pre paid shipping label I'll return the part. I have contacted my credit card company and put a stop on the payment. Selling parts that can not be used is very unprofessional."


Verified
5/5

2014-10-30

"I am satisfied with the delivery and the product "


Verified
5/5

2014-10-30

"Thank you very much love the very reasonable price"


Verified
5/5

2014-10-29

"Received the part on Monday October 27 and It is already on the car. "


Verified
5/5

2014-10-29

"Order showed up fast, looked as it was described, and it works. Very happy"


Verified
5/5

2014-10-29

"The item I ordered arrived quickly and worked as advertised. I have ordered several used parts from Automotix and all work like they were new."


Verified
1/5

2014-10-29

"I paid for an item and on the next day I received an email that they're out of stack."


Verified
5/5

2014-10-29

"Super quick delivery! Part was exactly as described and worked well. Price was reasonable."


Verified
4/5

2014-10-28

"I was very happy with the speed in wich I recieved my order.
The temperature control was correct and works great.
However, the power widow control was the wrong one and I disagree with your return shipping and restocking fee policy.
"


Verified
5/5

2014-10-28

"The staff with which I communicated were very heldful and quick in their responses! Outstanding customer service."