"I found the item I was looking for on Autotoys.com at a great price. Shipping and communication were top notch and I received my item within the time frame it was promised to me. The instructional videos on the website greatly helped with my installation, and my item works flawlessly! I am very happy with my Autotoys.com experience!"

"Great price and fast shipping. I will definitely use this store again Thank you. "

"I bought an electric latch actuator for the rear lift gate of a Ford Escape. Easy to find the part that matched exactly from Autotoys site. The part is not available from Ford or any parts brick and mortar stores that I checked. I was suprised by how quickly I received my order using standard shipping. Turn around time for order processing and delivery was only 2 days! "

"I received my order promptly and as advertised. I emailed soon after my order to cancel part of it and was taken care of immediately. I will definitely buy from them again."

"the review needs to much info from customers
stupid data format different to the format they use in order confirmation
it took me now 5 restarts to do a correct review what a waste of time
fire the programmer of this review"

"Fast shipping, very reasonable pricing and their customer service was very attentive in responding to my question. Highly recommend."

"BUYING FROM AUTOTOYS IS LIKE PLAYING RUSSIAN ROULETTE. 1/6th of the time they will screw you over.

On June 26th (one month ago) I ordered an AUXILIARY INTERFACE, and SIMPLE IS75 IPOD AUX ADAPTER TO RCA for my Ford Mustang. I paid through paypal and was very exited to install this in my car, I ordered from AutoToys because I read positive reviews about fast shipping. BUYER BEWARE. I waited till July 2nd to email them in regards to the status of my order... they responded with:

"The FRD04 is on backorder for about 20 days."

They gave me no apology nor an offer for a refund!

I was a little upset because in no way did they try to contact me to tell me then when I placed the order. Again I wait 22 days, (it is now July 24) when I call them inquiring about the status of my order. I call them several times throughout the day but nobody returns my messages.

This morning (July 26th) I receive an email from paypal saying that my funds have been refunded...

I am very confused as to HOW a company like this could be in business for 18 years. If you are going to order from them to save $2 dollars like I did after shopping around. I highly recommend reconsidering and buying from somewhere else!!!

TERRIBLE costumer service! BUYER BEWARE.

And get this! I email them today threatening to leave a bad review and they claim that my payment wasn't accepted and I never had an order with them! This is complete bull, paypal confirmed my order via email. And have been using paypal for several years. And the fact that they initially told me of the back-order proves they are lying.

Also, they may try to respond to this saying "oh but we contacted him" or "he never paid"... DO not believe them, I have never had this bad of an experience shopping online in my life.

They just sent me another email saying that my Paypal address was "not confirmed". I logged into paypal, and sure enough it is "CONFIRMED". I will never do business with AUTOTOYS again, they are a bunch of liars!"

"Product worked perfectly the first time, and was straightforward to install. It was good to have a choice on this part, as the dealer wanted $168 for a large assembly, and Autotoys had just the part I needed for $50. Thanks.

* DOORLOCK ACTUATOR (SMALL SIZE) #13275 - 2001 Ford Escape
"

"Serivce is the worse I've ever seen. I placed the order on 14 July and they never shipped it until the 21st. I contacted them on the 18th and they said it had been shipped and in transit, but refused to give me the tracking number. They are liars. Don't buy anything from them"

"The best serivice in the industry"

"fast ship and good install instructions so far device works great"

"Autotoys' email replies are wonderfully prompt and personal. There was 1 problem with my order: my first email to Autotoys asked specifically what I need for the make and model of my car. Clearly, the person who responded to my email didn't do their homework and told me I needed 4 radio removal keys. My car does not have such slots; the dash needs to be disassembled. I discovered this only after my order arrived. It would have been great if the person had done a little research rather than taking a best guess. They responded promptly to my complaint and refunded the money. When I needed to exchange the harness connector, every email reply came within minutes and my new connector was shipped priority the next day. Great service except for one "lazy" moment at the beginning!"

"Good price, quick delivery. The dealer wanted $250 for a complete assembly, but Autotoys had just the actuator we needed for $25. Part cost was low. Shipping/handling fees were a little high."

"I always compare prices before I buy, they had the best deal for what I was looking for. The shipping was free for the price amount that I purchased- EXPRESS SHIPPING WAS FREE TOO!"

"iPod adapter works exactly as described, was shipped quickly. I'm a happy customer."