"Charged me $50 for not being able to make the trip. There was no mention of $50 in hotwire confirmation email, otherwise I would have called to cancel. Hotwire clearly stated cancel anytime without any penalty. "
"They lost my vehicle after dropoff, which I only found out after receiving a letter from lost-prevention dept. It took a month to resolve, but to make matters worst, they pinned me on some unknown surcharge. About a $70 surcharge on top of the estimated $165. Calling customer support didn't help. They were unable to itemize and describe to me what the charges were"
"We regularly hire cars and have used Avis on a number of occasions with no few difficulties and at good rates. We hire cars from Antalya Airport once or twice a year. Our last experience (we booked through Aer Lingus and hired from Hertz) was terrible in terms of the vehicle we were given, the final cost when everything was factored in and the awful customer service on pick up and drop off. Safe to say we won't be using Hertz again and so for our next trip we returned to Avis and hired from Avis. The contrast could not have been greater. We paid one low price which included a second driver. The vehicle was what we wanted and was in great condition car-rental-antalya-airport.com with very low mileage. The check in and drop experiences were great - friendly, efficient and no-one tried to sell us anything we didn't need. In fact the person we dealt with at the desk in the terminal asked us about our driving plans before suggesting that we did not avail of pre-paid petrol as we were unlikely to be using a full tank. We'd definitely use Avis and Avis again for a worry-free, good value car hire experience. "
"I was delighted with the service I had 2 days ago at the Avis desk in Washington DC airport. My first car was smelling cigarette smoke and they change my car without any problem.
That's a different story at Budget as I initially rented my car there but when I got there there had no more stick shift small cars. I had a reservation but they were out of cars!!
Bye bye Budget, hello Avis!"