ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2019-01-23

Look here before buying your diamond (or ring)!

"From start to finish the whole experience with B2C jewels was pleasant. The ring and diamond both turned out perfect, as did the engraving. My fiance and I are beyond thrilled! I am so glad I did my research and decided to go with B2C instead of the alternatives. Granted, there was a bit of a wait, but that is partially my fault for order so late in the year and expecting it to come sooner, and their support team informed me of this from the start, so overall, no problems there!

If I need any diamonds or fine jewelry again, I'll definitely be back.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-01-18

My Experience at B2C

"As someone who does their research before purchasing a product, I found my experience with B2C to be quite amazing. I got amazing deal on my diamond, and easily found a setting. It definitely took a while for them to ship the ring, but I knew that ahead of time, and planned accordingly. I would definitely recommend this site for anyone who does their research. For those who go into it without much knowledge on diamonds, I would recommend going to a local jeweler instead. You're better off with a little guidance than making a blind purchase."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-01-14

Excellent service from Amy.

"
Excellent service from Amy, very fast shipping, I am very happy with the service, I will keep buying in B2C jewels.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-01-14

Very positive experience, very responsive, huge selection

"I had a great experience, they even created a new mold for a ring size for me for a nominal fee. I worked mostly with Tina, but her colleagues were always quick to respond to my emails as well. It comes in an amazing box that lights up when you open it, really displaying the diamond's brilliance."

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2018-11-05

"Tina was very helpful in handling my order from the beginning to the end. She's very responsive to my questions and is very knowledgeable. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Pricing of products and services

Verified
5/5

2019-01-13

Excellent experience

"We're fully conviced of our purchase at B2C Jewels. Buying a diamond when living abroad is a matter of trust. Shane took very well care of us and we had a great feeling thru the whole process. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-01-07

Best experience ever A++++++

"Everything was great how careful they were by checking the diamond before they send it and it matches the description. staff was so kind and so helpful to me, many thanks guys."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2019-01-05

Well-organized and very communicative

"All my emails were answered by Johnny and another person and all my questions and doubts addressed."


Verified
5/5

2019-01-04

Easy purchase

"Working with B2C is simple because people there can answer your questions any time. Anthony was helpful and responsive."


Verified
5/5

2019-01-03

Recommend B2C for Diamond Purchase

"I searched high and low for a perfect diamond. Ended up purchasing a 2+ carat diamond that was great quality from Shane and his team. BC2 had the lowest prices on RareCarat and the most attentive customer service and support. I was wary of buying online, but have no reservations now!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2018-12-31

Great service

"Service was excellent. From the selection to the delivery

Simon was great making sure I was purchasing the correct item so I would be pleased with the results ...
He also helped get the payment right I I was having issues with payment processor ( PayPal)

I would not buy again ... As im certain it is going to be a one time only engagement ring
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-12-28

Highly professional, ethical, and dedicated team

"I recently purchased a large round brilliant diamond (2.62 ct) in a classic solitaire ring from B2C. Apart from offering the most competitive price on a very expensive diamond B2C also provided outstanding customer service. Johnny from the sales team deserves 10 stars for being extremely patient with me and spending hours on the phone with me as I changed the ring and the center stone a couple of times. His manager Patrick and his teammate Anthony also went out of their way to make sure that my needs were met in a timely and satisfactory manner. I am definitely going back to B2C for future jewelry purchases and I highly recommend them for anyone looking to purchase a large diamond."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-12-25

Great Experience !!

"Thanks Shane and all your team , you guys make my worries to the minimum. (Imagine if you wire thousands of dollar and not hearing a word from the company). I will definitely recommend your service and product to the others. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2018-12-18

Easy to reach service, amazing product

"I was a first time engagement ring buyer and couldn't be happier with this product/price. Like most others, I was a little skeptical making such a large purchase online. Shane at B2C Jewelers, walked me through the process and made sure I understood the steps moving forward. I chose the wire transfer for payment and got a little nervous after sending the payment because besides payment received notice, I did not hear too much for a couple days. Shane and his team were very easy to reach and further informed me of the fabrication, quality control, and delivery process. We hit a slight delay during the holiday season with the overseas provider being closed for a week (which I was informed of prior to purchase), but the diamond ring still came earlier than promised! From order to delivery, it took 18 days including the supplier delay. The quality is beyond what I expected and the appraisal came in far above what I paid!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2018-12-07

Got a great Diamond at a Super Low Price

"Very satisfied. Was a bit skeptical buying a large diamond online. The stone was even better than I expected and the price was way lower than any other online store. Trust me....I shopped them all for a month."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process