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Verified
5/5

2004-11-01

"I ordered the Xenium Ice chip on 10-24-2004 10:19:31 with UPS 2nd Day Air shipping. The order was processed on Monday but didn't ship till late( 7:57 P.M. MURFREESBORO, TN, US). It was delivered on Oct 28, 2004 11:38 A.M. Exactlly like they said. I would recomend this to anyone."

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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Being knowledgeable
N/A
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Verified
5/5

2004-10-29

"I ordered a modchip (Xenium Ice) on a Friday afternoon... it shipped the following Monday & I received it Tuesday. Fast shipping, nice product line-up, competitive pricing & great follow-up communication via e-mail. What more could you want?"

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Verified
5/5

2004-10-29

"The best modchip site AROUND, I've been to a few other modchip sellers and these guys by far are the best. We had a few problems with order and they mismarked my shipping but accidents happen. They contacted me though e-mail when ever they had a question and though there very helpful staff on IRC. They sat with me and got everything taken care of and gave me back my refunds very quickly due to mistakes made. I'll gladly do business with BMmods.com again any day!"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
Being knowledgeable
Being easy to reach
Resolving problems
Making decisions on their own
Being trustworthy
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2004-10-26

"I have ordered from them before, and again this time they provided me with an excellent product, exactly what I ordered."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
N/A
Making decisions on their own
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Resolving problems
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Being knowledgeable
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Being easy to reach
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Verified
5/5

2004-10-25

"This company has the best email notification of any online company I've seen. I never wondered where/when my order would come in. "

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Verified
5/5

2004-10-23

"Nothing but praise! I had some questions before I ordered and I was answered within 15 minutes of asking. Excellent shipping, and every fasts service. I reccomend them to everyone!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
Being knowledgeable
Making decisions on their own
Being trustworthy
N/A
Resolving problems
N/A
Being easy to reach
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
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Customer service being knowledgeable
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Overall web site
Speed of web site
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Verified
5/5

2004-10-22

"Great Service, got here quick and with no problems"

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Verified
5/5

2004-10-21

"I've had a wonderful experience with BMMods. Order my chip, and it was shipped the next day. BMMods provided excellent customer service. All of my questions were promptly answered by their staff. Will buy from them again without hestitation.

Keep up the good work, and thanks!
"

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Verified
5/5

2004-10-21

"Bought the Smart XX ver2.0. Arived in 3 days from when I ordered it. When into my XboX with ease along with a Western Digital 120GB HDD. Love the ability to copy game to play off Hard drive. Buy this card for the price of one game and start creating a library. Highly recommended."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
N/A
Overall technical support
N/A
Being easy to reach
N/A
Making decisions on their own
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Being trustworthy
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Being knowledgeable
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Resolving problems
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-10-21

"Quick service, easy website, excellent product great communication and incredibly fast shipping. Nothing else to say."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being easy to reach
N/A
Making decisions on their own
Being trustworthy
Being knowledgeable
Resolving problems
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-10-19

"Ordered on Friday and recieve the product the next Friday. Although the shipping was a bit slow, I am satisfied with the support I recieved."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Resolving problems
Being trustworthy
Being easy to reach
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2004-10-19

"I couldn't be more impressed with BMMods. Their responses to my questions were prompt and to the point, and when I ordered two X3 mod chips, they shipped them on the day they promised, and kept me informed by email with a UPS tracking number. BMMods is every bit as great as everyone on this forum has been saying. My hat goes of to UPS and BMMods!!!

P.S. - The X3 rocks too. I installed one of them last night and it is better than imagined. I found it a bit tedious sucking the solder out of the pin header holes on my v1.0 board, however now I know the meaning of true happiness ... a working X3.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
Resolving problems
Being easy to reach
Making decisions on their own
Being knowledgeable
Being trustworthy
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
1/5

2004-10-16

"I had watched BMMODS website for several weeks waiting for a device to become available. On their website they call it a USB adapter for X Box. No further explanation was provided for it's function. I assumed it was used to allow use of a USB game controller with the XBox instead of the junky ones the box comes with. The device was unavailable for some time and I finally wrote to them asking if the device really existed and if so when would it be available. I said I wanted to use it to adapt a USB game controller to my XBox. They wrote back and said it did exist but they didn't know when it would be available. Shortly thereafter it became available and I ordered 2 of them. When they arrived I tried to use them but they didn't work. I wrote back to their tech dept and was told that they were intended for use of a keyboard or mouse only. I wrote to them asking for a refund because they failed to inform me that it was not appropriate for what I wanted to do. They refused the refund. I think this is false advertising. I believe they did this intentionally."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall technical support
Making decisions on their own
N/A
Being easy to reach
Resolving problems
Being trustworthy
Being knowledgeable
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2004-10-16

"Super fast service and very awesome help. People know what they are doing, very highly recommended. Third time I have bought from them."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Resolving problems
Being easy to reach
Being trustworthy
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2004-10-15

"I haven't installed the chip yet, but I'm very happy with BMMods. I received several emails notifying me of my order's status, which was great. I even received notification when my company's shipping dept signed for the package.

Delivery was prompt, packing sound, and all is right in the world.

Now let's see if I can get this thing installed without losing a finger...
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
N/A
Is trustworthy
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Overall customer service
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Customer service being easy to reach
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Customer service resolving problems
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Customer service making decisions on their own
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Customer service being trustworthy
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Customer service being knowledgeable
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Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site reliability
Web site being easy to use