"BMW Northwest helped me acquire some OEM Headrest pillows in Tartufo for the rear passengers of my X5 M50i. These were a special order product from Germany as they're not stocked in the US. I had a pleasant conversation with one of the Parts & Accessories team members who confirmed the fit and color (the German colors are different than what we see in the US). Fit and finish is typical BMW, that is to say excellent, and shipping was pretty quick considering. I will give BMW Northwest a call for any future purchases."

"pretty good just hope I ordered right"

"Great customer service..."

"Great price with an easy checkout"

"Everything was great up till the payment. They were having some sebsite payment issues. Technology, it happens. "

"Easy to use website and shipping cost very reasonable. Would definetely but with them again. Also they have local pick up in Tacoma if you so choose."

"I have been charged extra for parts, I have been up charged by dealerships and some bmw websites you can't even order through. It was simple and discounted and I'm getting real bmw parts. Thank you for your website."

"well laid out parts categories and diagram for easy review"

"Easy to use and great price."

"Part was an exact match, over $100 cheaper than quoted from my local Indiana dealer, took 2 weeks to arrive (not too bad and better than other dealer promised even with $40 extra "rush" shipping). Highly satisfied!"

"Great price and customer service updates for out of stock item. Would use again as a go to supplier of BMW parts for my E92"

"Provide clear picture for products"

"Loved how specific i could get with the parts i needed."

"The price beat other sellers. Good deal."

"The parts department quickly answered phone, confirmed they had the part, and will ship out same day to ID!"