"For some reason the only cars listed on the vehicle selection tool appear to be the currently available models from BMW and not anything from the past, which makes it impossible to select an older car. If the year selection was first, that would make more sense."

"I usually purchase parts from FCP due to their lifetime warranty. But they ship FedEx and several times, parts have gone lost in transit. This is local, no Fed Ex and they have what I need. Will be buying from here more. Great service and shipping. "

"Easy to use interface and buying process is fast. Had an obscure part and didn't overcharge."

"Thank you for your help you guys make it worth buying from ...Happy Holidays !"

"I had to get a new power amp because mine like many others shorted out when water dripped on it from the trunk because of stupid BMW design. This dealer had one of the better prices I could fine it came quickly and worked perfectly and was packaged very well."

"The web site is easy to use and the parts department checks the order against your VIN to be sure the parts will all fit. I have set to pickup at the dealer to avoid the shipping charge. I enjoy working on my BMW and using genuine parts."

"Found the part I needed quickly. "

"great wouls shop here agai n again"

"Very easy and painless. Thank you!"

"Ordered part, apparently it was delivered broken to them. They never updated me about this, they only updated after I called to find out the reason it was taking so long. They then promised that as soon as they got it they would rush the delivery, but it’s still not here sent what appears to be normal mail. Lame, won’t order from them again .."

"Hello, I didn’t receive some parts from my order and now can’t reach North West BMW not by phone, not by email. Please call me back ***-***-****.
Thank you "

"I ordered a part not knowing that I used the wrong VIN number. The person processing my order canceled it and let me know that I ordered the wrong part for another model BMW. I appreciated that so much! I realized my mistake and corrected the VIN and got my part without delays. Great customer service! "

"The VIN check said all parts were okay but then the order was canceled. The reason, wrong part for VIN. Would be a better customer interface if you could go back in and correct order instead of starting over.

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"Three steps and i was done"

"It may or may not work, who knows."