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Return/Replacement policy:
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Verified
3/5

2020-05-19

need to have parts diagrams

"maybe they were there, but i could not find. i had to use an old BMW site to cross reference parts number to then buy through you. Not ideal..."


Verified
3/5

2020-05-18

Antenna

"Didn’t recognize my billing address which I filled out "


Verified
2/5

2020-05-18

Fair Prices Terrible Shipping

"I ordered a few parts from BMW Northwest a few weeks ago. The ordering process and prices were great. However, someone decided to put a fragile part inside of another part package and didn't take the time to secure it. Upon opening the package, the smaller fragile part had bounced around the 4' cavity of the larger part so much that it was out of its own packaging. I don't know what they were thinking when they assembled the order for fulfillment, but I'll have to spend extra time inspecting the part for damage."

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Verified
5/5

2020-05-17

Satisfied

"Had everything I was looking for"


Verified
5/5

2020-05-15

"very please but should have more parts available "


Verified
5/5

2020-05-15

Accurate Parts Descriptions

"This website accurate diagrams and parts descriptions will help you minimize the possibility of committing a mistake when selecting parts. It actually include information that includes production dates differences to help you get a better match to your needs."


Verified
5/5

2020-05-14

shopping around

"I shopped around and won with this online parts store. Thanks!"


Verified
5/5

2020-05-13

Fast and Safe

"Great experience. Item was in stock and easy to purchase. "


Verified BMW Northwest Shopper
Verified
1/5

2020-05-11

horrible feedback capabilities

"I submitted an order on 5/4/2020. Six day later I have no idea about the status. My attempts to reach the support line by phone and email were not answered. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-05-11

"Good info on web site. Made ordering easy. "


Verified
5/5

2020-05-11

Quick and easy

"Quick and easy with fair price "


Verified
5/5

2020-05-09

Good servi

"Fair pricing and really good products "


Verified
5/5

2020-05-07

Great Resource!

"Able to find a tricky little part that would have otherwise been a trip to countless salvage yards. Awesome resource."


Verified
5/5

2020-05-07

Quick fix!

"I was scouring the internet for availability of simple fastener and this place had them plus shipping was reasonable unlike other places."


Verified
2/5

2020-05-04

slow site

"too slow and Ill be surprised if my order would be shipped without a hitch"