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Product & services pricing
4.86/5
Chance of future purchase:
4.93/5
Shipping & packaging:
4.88/5
Customer service:
4.84/5
Return/Replacement policy:
4.90/5


5/5

2024-12-19

Custom Enamel Pin Order

"A smooth purchase. Thanks to Kelly, ordering the pins was a easy and smooth process done quickly."

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5/5

2024-12-18

Awesome service!

"Pins are of high quality and reasonably priced, making them a great deal. Grace was in contact throughout the process, responding to emails quickly, and was able to deliver our pins earlier than promised! Will be a repeat customer for sure."

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5/5

2024-12-18

Great Service!

"Julice was so great with us working hard to get our patches just right! Can't wait to receive them!!!"


5/5

2024-12-18

Wonderful Product

"The entire experience was super easy. My contact Grace was friendly, informative and efficient in getting back to me. The product was better than I could have expected. I highly recommend."

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5/5

2024-12-18

My experience was amazing!

"My experience was amazing! Grace was able to capture my friend's writing onto a pin to celebrate her life. The attention to detail was perfect and I am really happy with how the pins turned out! Thank you Grace!"

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5/5

2024-12-18

Friendly and Professional Services

"The service provided by Grace at BPS was outstanding.
She was incredibly friendly, highly informative, and impressively quick to respond to all my communications regarding my order of unique pin badges.
Truly second to none
"

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5/5

2024-12-18

Great experience

"This was a great experience, Lonni was able to answer all my questions and made me feel comfortable about my purchase. "

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5/5

2024-12-18

Patch order

"Great quality product and good communication, delivery on time "

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5/5

2024-12-17

Great Company to Work With!

"I had an order that needed some extra design work and the support I received from Julice was super. I was able to finalize my order and stay on schedule with plans. Thanks Julice!"

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5/5

2024-12-17

Excellent Patches

"Excellent patches, and grateful for the excellent customer service from Julice"


5/5

2024-12-17

You actually talk to humans

"I don't know about you, but I've noticed that you don't talk to a human anytime you try to get customer support or sales help anymore. You get an auto-reply predictive answering bot thing. That makes sense for commonly asked things, but I can't process detailed, on-point questions. My sales coordinator, Kelly, clarified things, and when I pointed out a possible error, she corrected it, and a new proof was sent to me within a few hours. Without her help, the product would have been printed differently than I wanted. I'll buy from BPS again."

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5/5

2024-12-16

Excellent, prompt, clear! Cannot ask for better customer service than what I received!

"Got all the help one can ask for from the great people working here! Fast comms, clear and precise. They provided me with 3d models/pictures of the medals I requested quotes for. They were a ton of help and I cannot stress enough that I am very happy with the service provided. We were looking at various companies to produce 300 medals for a hockey tournament and it became evident FAST that we were going to pick this company to order from. A massive step above the competition!! Thank you Penny for helping myself and the hockey tournament committee!!!"

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5/5

2024-12-17

Great product and service

"Very very happy with my pins, Grace gave me a wonderful customer service.

The shipping was very fast.
"

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5/5

2024-12-16

Nice Service

"I have had a great experience with Penny, who helped to get the quote and the samples for the lanyards. Penny was responding quickly to my questions, was very helpful with the logo set up and prompt shipment of the sample. We were also surprised by getting a cute holiday ornament with the shipment. "

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5/5

2024-12-16

Great Experience

"Liz and her team provided excellent service for my project. They answered all of my questions, and I had a ton! They were very patient with me and I never felt rushed. I will definitely use them again"