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Product & services pricing
4.86/5
Chance of future purchase:
4.92/5
Shipping & packaging:
4.88/5
Customer service:
4.85/5
Return/Replacement policy:
4.90/5

5/5

2023-11-28

Great customer service

"I designed some challenge coins on the website and submitted them for a quote. I was contacted by Franny who gave me my quote and made few suggestions to make my design even better. After several emails back and forth, my order was placed and I got my coins today. Couldn't be happier with the coins or the service from Franny. "

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5/5

2023-11-27

Great

"Jean was so incredibly helpful and knowledgeable during the process and I am so happy with my purchase! Jean was also so patient with me and helped me with multiple iterations of the design. Thank you!"

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5/5

2023-11-27

GS-JJ came through with flying colors on short notice!

"I got burned by another vendor, and turned to Ella/GS-JJ in a bit of desperation. She was an incredible difference -- she explained exactly what my best option was in the amount of time we had, and responded to every question in no more than a few hours at most.

The best part is the pins I ordered looked *fantastic*. Not knowing what to expect, we were thrilled to open the box the day of our event and see they were clear, legible, and well made! Thank you, Ella, and thank you GS-JJ!
"


5/5

2023-11-27

Awesome Patch and Customer service

"My patch turned out great and Franny was awesome to work with!"

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5/5

2023-11-27

Very Understanding

"Kelly helped me out. They were very understanding with my strict budget and fast deadline, by providing a discount and make sure my request got to me on time."

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5/5

2023-11-27

Great experience!

"Thanks to Ella and the whole team! We love our new pins and appreciate the fast service and great communication throughout the process! We will be ordering again from you soon! :-) "


5/5

2023-11-27

Kelly helped me pick the perfect pin

"Kelly was very helpful The pins are perfect@"

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5/5

2023-11-27

Great product and AMAZING customer service

"Contacted GS-JJ after looking on the internet like crazy for customized Christmas ornaments. Needed it for a last minute event and very limited deadline for delivery. Emailed them with details of what I needed and since that first email, Lara has been amazing! Lara helped me with questions, information and so much more. Somehow Lara and the production team managed to help me and deliver the ornaments ahead of time and how my bosses were happy! Not only for having it delivered in time (we got the ornaments in pretty much 10 days!) but for a great quality ornament! It really looks like those store bought ornaments, but with our logo in it! IT IS GREAT!
I really appreciate all the service! It is already decided that we will be getting our next year's Christmas ornaments with GS-JJ! (Ahead of time this time, so we can get enough time to work on a design and have it done!)
Lara, thank you SO MUCH! You have NO IDEA how your service has impacted us at The Love Group! You are amazing!
"

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5/5

2023-11-21

The pins were a hit!

"The pins were a huge hit with our group. I was very happy with the final product, the suggested design, and the customer service I received, especially from Mia. Thank you!!!"

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5/5

2023-11-21

Excellent Experience

"Excellent experience! Ordered enamel pins and they came on time and were amazing quality as well. They sent me videos of them as proofs before sending. Great customer service from start to finish. Would happily do business with again."

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5/5

2023-11-21

Bella did a great job

"Bella did a great job, speedy process good product"


5/5

2023-11-21

Great service

"Lucy was very prompt with providing the quote and the digital proof. The process in general moved really fast. Highly recommended."


5/5

2023-11-21

Amazing Service !

"I ordered my first pin and Cathy helped me to make sure everything is perfect. I got them today and im speechless by the quality. I'm gonna reoder from them that's for sure ! "

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5/5

2023-11-20

Best Service Ever!

"We couldn't have asked for a better experience! Fantastic service, great prices, and really quick turnaround. Ella was fantastic!! We will definitely be using them again!"

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5/5

2023-11-20

Very quick to respond to a last-minute order

"Very organized and easy to communicate with. Bella was great and very responsive. We had a last-minute order and Bella worked very closely with me on it! Can't wait to use them again."