"Judy went above and beyond to help our business receive the exact design and outcome for our promotional products. Judy was prompt with her responses, professional, and made the whole process so seamless - highly recommend!"
"The GS-JJ team was incredibly helpful, after initially submitting my request online I got a response within 24 hours and a proof of tlmy design and a quote within 48 hours.
Emily was awesome and very patient with my design alteration requests, she listened and accommodated my requests until I was satisfied with the design.
I especially liked that I could extend the production and delivery timeline in exchange for a discount per coin, since I'm not in a hurry that definitely helped me settle on this company as my challenge coin provider."
"My experience working with Julice on my custom order was fantastic. She really made a difference and went out of our way to ensure I was satisfied with every aspect of the ordering process. She is definitely an asset to the company! Thanks again"
"Sienna was very thorough and quick to reply. We had a short turnaround time that was met comfortably as well"
"I had the pleasure of being assisted by Julice, and she did an outstanding job! From the very beginning, she was professional, friendly, and extremely helpful. She listened carefully to my concerns and quickly provided solutions, making the entire experience smooth and stress-free. "
"They are VERY HIGH QUALITY and extremely fast. I am so happy! I have ordered over 2,000 pins with them with many different designs and patterns.
The Coordinator Penny keeps me updated with everything is honestly just the best. I get updates from Penny whenever the pin progresses to the next stage.
Also, they give you proofs of your pins so you can really understand the design and how it will look. I love this pin manufacturer and will be working with them more!"
"Working with Penny is always a great experience. Her commitment to excellence is unmatched and her timely communication is what keeps me coming back as a repeat customer. Thank you for everything you do, Penny.
- Miguel L."
"I am grateful for the service provided, both for the quality of the product and for the service provided by Kelly, who, despite being far away, managed to make my order as masterful as if we were close by. I recommend!"
"Penny did awesome helping with design and conversing about shipping options etc. Highly recommend "
"The true value in these products is the excellent customer service. Judy is my personal representative and she has been wonderful to work with. I can tell she cares about making sure my order is perfect and arrives on time, if not early. I was worried that my logo wouldn't print clearly because I didn't have a high- resolution image, but somehow Judy made it work and the proof illustrates a crisp clean image. This extra level of customer service is the reason I recommend GS-JJ to all of my friends and colleagues. With her help the luggage tags will make a perfect gift for our team. "
"Emily was prompt and courteous. She provided proofs of my request quickly and was patient with me through the multiple iterations of the challenge coin. "
"I designed my coin with the help of Emily. She did an amazing job and I couldn’t be happier with the final outcome. Emily was the best! "
"Great customer service, product design and communication skills. US company. Ordered logo lapel pins and zipper pulls. Will work with this company again."
"Our sales coordinator, Penny, is great and helpful! The process for our order was super simple, especially with her help."
"I worked with Sienna on two sets of challenge coins, one for each of two events we have coming up in August. It was a pleasure to collaborate with her remotely. The online design tool is fun to use too, to get started. Sienna didn't have any issues with our feedback over a few days and evenings - she was very patient and if she didn't understand she asked questions. There was no pressure to move ahead until I was ready and happy with the artwork. Local US-based customer support was also very helpful when I had process questions. I am sure glad we found BPS, and we will be back!
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