"Sales department was very helpful but the tech support was less than friendly."

"Very pleased with price and service."

"This was my first BSW order but I'm certain it will not be my last."

"Prompt service. Well-packaged. I love the piece of candy. Thank you and will definitely be back!"

"The check out process was hassle free and the items arrived in a timely manner."

"Prompt delivery, even after the manufacturer discontinued the item, and a great suggestion of a replacement item. Great proactive communication.

Used them years ago, starting finally to buy things in their product lines again, and glad to see they're as good or better today as they were."

"Item showed as being in stock, then after placing the order I get an email saying the item is back ordered. Not a happy camper."

"Thought the speaker I bought was sold in pair but was sold individual; had to order another separately. I also didn't realize the mixer I ordered didn't have control room outputs. Ended up having to order a different mixer as well. No one's fault but my own; but possibly something for a salesperson to watch for is speakers purchased as individual. "

"My item was shipped extremely quickly! I was very impressed with the speediness of the shipment!"

"I ordered 4 items. I've received 3 of them in 2 separate shipments and have yet to receive the final item. The order was placed over 2 weeks ago, and while they notified me a few days after my order that one of the items would take a week or more, I've heard nothing since."

"Send equipment without one vital piece but when contacted overnighted the required cords. "

"Kelly Sullivan and Bob Randolph are a joy to deal with there response to your requests are outstanding."

"Always helpful if needed. Items are top quality and fairly priced."

"Very fast delivery as promised, even in a snow storm! The product works beautifully. Keep it up!"

"Every transaction - even returns - have been smooth and trouble-free. Thank you!"