"Free shipping on most in-stock merchandise. It's like purchasing it locally without spending time on the road or gas money! And my item was also cheaper than my local store! And with amazing customer service and sales reps with product knowledge second to none, what more can anyone ask for!!!"
"Fast and easy, website very friendly"
"Comparison shopping smooth and simple"
"Always a great experience at B&H! Site works awesome, selection is great, speed of service and how they handle high-value items is awesome, plus pricing is always spot on. I don't like it when they shut down for holidays often, as it's always when I need stuff, but I also totally understand & appreciate a business with values giving workers that needed time off! One suggestion is to add SMS/Text option to alert someone when you do re-open versus just emails....Other than that, always happy here...Keep up the great work!"
"While not a professional, I have been a Canon user for more than 40 years owning professional grade film and digital cameras. I have been considering the move to mirrorless for the past four years, and just decided to jump in with a big splash by ordering the R5 Mk II and several lenses and accessories (I’ll preface by saying that I sold my old Boxster to do this!). A big thanks to the B&H folks for all of their help…I am sure that I will be back for more!"
"I've always had great service and great prices. The free shipping is often the go to reason, espically on big and heavy itmes"
"your site is working poorly this morning. not the usual experience."
"You had the items that were needed and had a fast checkout."
"Found what I was looking for less expensive than where I was getting them before, and shipped faster!"
"Website and app great, Manhattan store great, prices great, service great, great great. Did I say great? I did? Great!"
"Easy to find products on the website. Great prices and service"
"Ordering no problem. Chat was a different story - could not answer my question."
"Fast easy clean website quickest checkout "
"As a creative, I have been buying fine art paper, ink and anything else that is important to my creative process, from B&H for over a decade. Based on my experience, I'll continue to be a B&H customer. Thanks, jg f/Texas"
"Ordering is easy if you have an account. Disappointed that GoPro has chosen to discontinue their Hero 8 battery."
"B&H has been a God send! Thank you for all of your recommendations. Best customer service ever!"
A rep from B&H Photo-Video, GeoffreyN, has responded:
“Hello. Thank you for your recent order. We apologize for any inconvenience. Our system does not indicate any issues regarding your checkout process. Can you provide us with more details of what you were experiencing? At your convenience, please e-mail me at gngai@bhphoto.com so we may investigate the issue further. ~Geoffrey Ngai / B&H Photo-Video”