"Free shipping on most in-stock merchandise. It's like purchasing it locally without spending time on the road or gas money! And my item was also cheaper than my local store! And with amazing customer service and sales reps with product knowledge second to none, what more can anyone ask for!!!"
"B&H is crazy fast with their deliveries. It does help that we are in NY but we are way up north. I have started using them more and more for personal orders also."
"Extremely satisfied, have never had a problem."
"Our church recently purchased a new live stream camcorder. Sales team, pricing and product were excellent. The church updated our tax exempt status and our church credit card. The church was charged sales tax and told that the reason being was that the church address on the tax exempt certificate did not match the billing address on the church card, which it does not. Our church billing office is not at the church. We purchase from multiple vendors and have never heard of this policy before. Not sure if the church will purchase another two Livestream camcorders from B&H."
"Great selection, good product, easy ordering, quick delivery"
"Our son is in NY for some fashion event (not his day job, thankfully) when his CF card started to run out of space. We were happy to help out, since we know nothing about CF formats when we purchased the camera as a gift. I suggested B&H and sure enough, not only did they have a better card than the trial version that the camera came with, it was on sale. I was able to purchase the card(s), have him pick them up, and all using my workstation while waiting for our flu and covid shots before our next trip. On returning from shots, we now see that he has picked up the cards and is back to whatever goes on in fashion . [landscape is much more relaxing]. "
"Saved me a drive into the city to explain my needs to a real expert!"
"Too easy to order, find and speak to representatives. Makes buying a pleasure."
"Trusted source of great brands."
"A very simple and customer friendly experience, with lots of information about the products I wanted"
"I have confidence B&H products are always in stock and arrive promptly."
"I've used B&H many times for many years and their service has always been great!"
"The website was easy to use and when I had questions the chat folks were there to respond. However, when I asked if I should buy a $99 eyepiece cover for the scope I bought, I was told most people did buy it so I did. Turns out it was not needed because the eyepiece already had that cover. No problem getting a mailing label and returning it, but turns out I had to pay the return postage. Since I was advised incorrectly I think. B & H should pay the postage. Minor, but still a customer service issue."
"Purchased a nice CAD E40 Medium Diaphragm mic, lovely unit for VO work at that price :). I wanted a pop filter but not the goose neck kind and the manufacture are based out of the U.S. and won't ship. So I followed the manu. list of sites that it sold the CAD branded foam pop filter went through 4 of 5 and none of them sold it ... until I got to B&H baby, came in the clutch... KOBE!"
"Buy at B&H, it is the safest and most reliable place to buy photographic equipment and accessories."
"BH Photo always has what I need at the best prices and so many items in stock and ship so fast!"
A rep from B&H Photo-Video, GeoffreyN, has responded:
“Hello. Thank you for your recent order. We regret your dissatisfaction and any confusion. The shipping address would have to be tax exempt as well. Please reach out to our Tax Team at taxdept@bhphoto.com so they can further assist you. Once your information has been updated, they will also be able to refund you the sales tax. ~Geoffrey Ngai / B&H Photo-Video”