ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.13/5
Chance of future purchase:
1.88/5
Shipping & packaging:
1.88/5
Customer service:
3.75/5
Return/Replacement policy:
3.75/5
Featured Review


Verified
5/5

2024-12-18

Just get it!

"Great selections and price. You wont' be disappointed"


Verified
3/5

2024-12-18

trouble with sales tax

"could not place the order sales tax exempt even though we have filed an exemption certificate with your company"


Rep reply posted 2024-12-19
A rep from B&H Photo-Video, GeoffreyN, has responded:

“Hello Thomas. Thank you for your recent order. We regret your dissatisfaction and apologize for any inconvenience. The credit card you are using must match the billing address on file. For further assistance with your tax exempt account, please reach out to our Tax Department by calling 212.239.7760 or e-mail taxdept@bhphoto.com. ~Geoffrey Ngai / B&H Photo-Video”


Verified
5/5

2024-12-18

"will use on a 105mm F4 Micro Nikkor lens"


Verified
5/5

2024-12-18

No better than B&H

"B&H couldn't do a complete price match, instead they made a fair offer. I appreciated that. I have been doing business with them for many years and it's always great. If you are ever in New York City you MUST add a visit to the store onto your list of things to do."


Verified
1/5

2024-12-18

Ran into an issue with the selected address

"PayPal address was different from the stored address. When I added a "new" address (which has long been in my accounts Address Book) I ran into an error saying the address was too long."


Rep reply posted 2024-12-18
A rep from B&H Photo-Video, GeoffreyN, has responded:

“Hello. Thank you for your recent order. We regret your dissatisfaction and apologize for any inconvenience. Your checkout experience has been noted and will be shared with our Web Dev Team for further investigation. Your feedback is much appreciated. ~Geoffrey Ngai / B&H Photo-Video”


Verified
4/5

2024-12-18

Seems like so many things are backordered right now

"Couldn't keep waiting for first choice setup"


Verified
5/5

2024-12-13

Always a pleasure

"Straightforward process. All questions anticipated and answered. Thank you!!"


Verified
4/5

2024-12-18

test

"This is a test for testing purposes"


Verified
5/5

2024-12-13

Always Easy

"Easy to filter/search vast product line to find exactly what you want. Excellent details on the product as well."


Verified
5/5

2024-12-18

I love B&H Photo

"I love the professionalism, the expertise, and the products. They stand behind everything they sell. More companies should follow B&H Photo's company standards."


Verified
5/5

2024-12-18

Great customer service

"Contact with chat was nearly immediate and they helped me out with a sticky situation."


Verified
5/5

2024-12-18

B&H Is AWESOME!

"I always feel confident when I'm making online purchases at B&H Photo because the site is secure and the product descriptions are highly detailed. Orders are fulfilled in a timely manner and all contact with customer service that I've had has been prompt, positive and professional."


Verified
5/5

2024-12-13

Great Service via Chat

"I had found a tripod I liked, but it showed out of stock. I clicked on the Chat, asked if there was anything similar to that tripod available in stock. My agent, responded that B&H had the same tripod in a different color (black), that I preferred anyway. I was such a pleasant surprise. Great service."


Verified
5/5

2024-12-18

Get it done quick

"Great place to purchase from. I bought a monitor last month that just wasn't right for me. B&H allowed me to return promptly without question. I've since purchased another thru PayPal with 0 interest. Highly recommend this place."


Verified
5/5

2024-12-18

Always reliable!

"Fast delivery, great products and more importantly, easy returns. "