"DO NOT DO BUSINESS AT THIS STORE. I have had a terrible experience at this store. I ordered an electric avent isis duo breast pump from them on Sept. 15,08 I recieved an comfirmation email...and then never recieved the product. Almost 2wks had past and they finally told me the product was unavailable. They NEVER REFUNDED MY MONEY!! Personally, I think BABYRIDE.COM IS A SCAM. I should have read the reviews for babyride.com, because after reading the reviews, I saw that this was very common for them to do. Eventually I did business through BREASTPUMPSDIRECT.COM and they shipped the order NEXT day...GO THERE and do business they are amazing with customer service. I will probably have to put this case into higher hands to recieve my money."

"Terrible experience. Ordered a product that was on backorder for over 6 months - finally cancelled my order and still trying to get my refund. The customer service department does not return calls or emails and I have not received my refund of 262$ despite dozens of calls and emails - buyer beware. This is an unethical company and does not have any customer focus. I would not order from this vendor.
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"I purchased a Kidco gate from this company that was said to be in stock, and it took almost two months to get the entire order. My credit card was charged at the time of the order. I received a shipping notice fairly quickly, but it included invalid tracking numbers, and I called several times to find out the status. Customer service kept saying that the order would be shipped out shortly, and each time I would then receive an additional email with the same (invalid) shipping information. I even had to resort to calling Fed Ex because the company could not give me a tracking number when it finally did ship the order. I will never buy from this company again."

"Purchased a kidco playden and after receiving it, the mother thought it was too heavy, so I requested a RMA number on their web site 3 times and never received one. I finally called and the an email address for the person that issues the RMA #. I received an RMA and sent the item back on 9/21/06 they received it on 9/27/06. Today, 10/18/2006 I called, as I have not seen a refund credit to my credit card. They had to track down my returned item and are telling me that the box is damaged after sitting in their receiving for 3 weeks. I have have now contacted my credit card company because it seems that they don't want to give a refund. They want to chrage me a restocking fee plus shipping costs. Beware of purchasing from this company!!!"