"Bestel een jurk, en krijg totaal iets anders en verkeerde maat.
Ze reageren niet eens op email, het zijn grote oplichters!"
"Beware, scammers. I ordered a dress worth €173. It arrived in a catastrophic condition. It smelled like a cheap flea market dress and looked like one. I sent it back at my own expense and nothing happened. Nobody reports anymore. I hope someone closes this place."
"Scammers & Liars!! Almost ruined my daughter’s senior prom!!
My daughter was adamant about ordering her prom dress from the company. After realizing that they’re based in China, I immediately reached out to ask for pictures of the back of the dress which isnt posted on their website, and to confirm that my daughter would have her prom in time.I ordered well in advance & paid for the order to be rushed. I was assured that she would & also promised pictures of the back of the dress. Never received any pictures. I sent countless emails checking on the status of my order. A week before my daughter’s prom I received an email response telling me “Okay we got it” in response to my email inquiry asking where’s my daughter’s prom dress b/c their email responses started to become vague with statements like “we’ll ship out mid April.” No date, just mid April. After telling them over & over again, her prom is 4/23rd and we have no dress. Long story short, week of my daughter’s prom I received an email saying that they can cancel the order and stop shipping. Ex squeeze me? Why would you cancel an order that Ive been emailing you about non stop? The week of my daughter’s prom. What shipping did you stop when I was never provided with any tracking information? These liars & scammers are trying to tell me that b/c the dress was made & the tailor has to be paid, they have to charge me 40% and refund the remaining. At this point I swear Im being punked. Not only did these people lie, they took my $ and trying to play me like they made my daughter’s prom dress & shipped. I have disputed the purchase with my bank. My daughter found a dress from prom girl & we paid extra for shipping. She received her prom dress from prom girl with no issues. I hate that we experienced such horrible customer, scammed out of $300 & this could have potentially ruined my daughter’s senior prom. Please save yourselves and DO NOT BUY ANYTHING from this coupon. They have so many complaints all over the internet. People either receive a dress that looks nothing like their website pictures(which are fake btw) or they never receive their purchase at all and have a tough time receiving a refund."
"They send wrong size and don’t give refund. "
"DO NOT BUY FROM BABYONLINE. ALL OF MY DRESSES ARE INACCURATE AND THEY REFUSE TO REFUND MY MONEY. material is horrible. a nightmare. You would cry at your wedding because they ruin it."
"Im very desapointed with my dress.. The style, color it’s 100% different from the website! I have been trying to return my dress and get my refund but the customer service it is awful ."
"Ich habe ein Kleider bei babyonlinedress gekaufen, die sehr gleich wie bild und wunderschön aus."
"TERRIBLE SERVICE!! RUDE CUSTOMER SERVICE REP!! PURCHASED A DRESS AND WHEN I RECEIVED WAS NOTHING LIKE WHAT WAS ADVERTISED AS WELL AS THE COLOR THAT WAS CHOSEN. PURCHASED THE DRESS IN BLUSH PINK AND WHAT I RECEIVED WAS A BUBBLEGUM PINK, VERY UGLY. THE MATERIAL WAS LIKE A THICK FISH NET, FELT AWFUL. REACHED OUT AND EXPLAINED MY THOUGHTS AND ASKED TO HAVE IT RETURNED AND THEIR RESPONSE WAS "IF MY EVENT WAS SO SPECIAL I SHOULD HAVE MADE A BETTER CHOICE" AFTER A RETURN WAS NOT MENTIONED AND THEY FAILED TO COMMUNICATE WITH ME FURTHER, THEY HAVE IGNORED ALL EMAILS AFTER. I DID DISPUTE THIS WITH MY CREDIT CARD AND NOW HAVE TO PAY THE SHIPPING TO RETURN BACK TO CHINA TO GET MY REFUND. THESE PPL ARE A FRAUD. ITS BETTER TO JUST PAY THE EXTRA MONEY AND KNOW WHAT YOUR GETTING. BUY FROM A MORE REPUTABLE COMPANY, NOT ONE THAT IS TRYING TO SCAM YOU. BEWARE!!!
"
"Can you give NEGATIVE stars??? DO NOT BUY FROM BABYONLINEWHOLESALE!!! PLEASE READ THIS!!!!!! ( I marked 5 stars hoping it brings my comment to the top of the list) Bought a dress (in March 2019) that looked great in the pic, NOT the same when it arrived (Dr Jekyll/Mr Hyde different). Returned the dress, asked for a refund from Sophie X. who yes'd me to death upon receipt of the dress, promising me a refund. This was the beginning of my terrible experience with their customer service department. No refund. Asked for the dress back, at least I could use the fabric, right?? Nope. 6 months and 50 messages later, no dress, no refund.
Then they offered a carrot (Yes, dear, we will refund you full, firstly with $50 or more, and others later, we can write this here, so dhgate can punish us if we do not obey it. But we need to make sure the reviews on babyonlinewholesale will also removed, pls kindly understand.) I altered my review to say I was awaiting resolution. One week later I got this reply instead.. (Dear, we contacted the collegue at babyonlinewholesale, they said need to change to all five stars positive one, or just delete it, would you pls kindly help again? Thank you.)
Soooo.....If I remove my review OR give them 5 stars (well, I DID give them 5 stars LOL ) I can get half of my money back. Can you spell S-C-A-M?? My original review is back. Do not WASTE your money or your valuable time."
"I ordered my dress it came 11 days after the delivery date , the color was pink I got a Barney purple , the size was horrible, stitching horrible , seams are not straight , they didnt reply to my emails inquiring about delivery, they haven't replied to the dress I've received. Bad Business !!!! "
"Do not do business with this company. They have the worst customer service."
"Ordered 2 dresses from this company and needed to return 1 of them due to size issues. This company won’t send me their return address. Have been trying to get it since the middle of May. They don’t answer their phone and their responds to emails sent just doesn’t make sense. They don’t want to give me back my money which is why I have not received a return address. Paid 210.00. Paid extra for express service when I ordered the dresses and that did not happen either. This company is a fraud. Please , please do not order from them. The dresses were of good quality, but their return and customer service ****!!!!. BEWARE OF THIS COMPANY!!!"
"They are frauds DO NOT, DO NOT BUY!!! I called my card provider immediately following my purchase bc they are frauds. I adevise you to not even think once. I also plan to report them to all of the social media platforms they are using to RIP off innocent people. "
"I recommend to all girls who's looking for a pretty prom dress to shop at Babyonlinedress.com but if you do buy from here you should buy one month or two months in advance "
"I recently ordered a wedding dress from this site. Before ordering I did my research, and decided that this would be the best option for me. I knew that this dress wasn't going to look identical to the product picture, but I was definitely not expecting what I received. The quality of the dress was horrific. The seams of the dress were so poorly constructed that there was no way to fix it. Also know that their return policy is a joke. They have no intention of returning your money. Please learn from my mistake."