"AWFUL CUSTOMER SERVICE! I ordered on Oct 8 and still have not even received any communication or response from multiple emails, nor have I received my product (it's Oct. 19th now). DO NOT DO BUSINESS here - they don't email back or answer their phones"

"Placed an order, never received my order. Tried to call the company, tried to email, no response at all. VERY POOR CUSTOMER SERVICE. I am in the process of cancelling my order with my credit card company, since I get NO RESPONSE from Babyscholars. Can't believe they can do business like this. VERY VERY VERY POOR SERVICE."

"There have been a number of negative reviews of this merchant. My experiences, however, have been
positive. The owner did sent me a slightly different item (and a more expensive one, even though she charged me for the cheaper item which I had ordered). It took more than one e-mail to straighten things out, but I now have received the correct item, in perfect condition, and at a low price, as well as a return authorization (at no expense to me), and profuse apologies. It seems that the owner is trying to run her business with insufficient staff, but that, if a difficulty arises, she will take care of it. I certainly would shop there again, all the more since they seem to have many interesting and reasonably priced items."

"Worst Internet buying experience
I was given false information, 2 different receipts with different amounts for the same purchase, and 2 UPS tracking numbers (one was fake). I was promised a refund after canceling my order well before it shipped. Then they rushed and overnited it without the gift wrap I wanted and my first receipt showed I paid for. It seems to be a drop ship mail order business run by one person - probably from her car. Horrible experience."

"Poor customer service. They do not return calls or emails promptly and did not process or ship as their website claimed they would. Not honest. "

"Paid for gift wrap of a stuffed animal. They didn't even put it in a box, just wrapped it all wrinkly and messy and then stuck a crushed store-bought bow on the top. It was disgracefully unprofessional-looking. I had to throw away their wrapping and wrap again myself. I asked very nicely for a refund for the gift wrap fee, but they ignored my email."

"I placed an order for three princess costumes for my five year old daughter. It was to be a Christmas present from Santa. Well, here it is the 17th, and not only have I not received my merchandise, and after five e-mails to the company no responses from them, but now I find out that they never charged my credit card. They do not supply a contact phone number either, how convenient. Never order from them is my advice."

"I ordered a baby tent on 11/18/2007 and got an email that said it would ship in 2-3 days. Well going on a month and about 5 emails to them I haved gotten no response and no tent. Don't order from them. "

"A birthday gift was ordered for my 1 year old, it took a month to arrive. The gift-giver reordered from another site, that arrived in 3 days. Babyscholars.com will not return my emails so I can return this item. They have horrible customer service. I would not purchase from them under any circumstances."

"My order was not delivered and has not been shipped. I am unable to get an answer from the web site since they have on phone number and have not answered my numerous emails. I have been ripped off. "