"I ordered some leotards from Back Bay Dancewear in mid November. I have not received any response from them regarding the status of this order. I have emailed twice now. I cannot recommend them, based on this most recent experience."

"I placed an internet order with this company. The customer service was great. They confirmed my order was in process and shipped it when they said they would. Their prices are quite low. There are shipping charges, but even with that I spent less than at other sites I looked at. And they have a much larger selection than most of the sites. I would definitely shop there again."

"The store sells shoes and dancewear at discount prices. However, there is a catch - the shipping is on the expensive side, and handling is charged exta. All returns are at the customer's expense, too, and the store offers no apologies for defective items.

I ordered a pair of shoes that cost $58, which arrived in a broken shoe box, no proper packaging. In addition, left and right shoes in the pair turned out to be different by about half-size.

So I returned them. The store charged me $12 for original shipping and handling (no refund), and return shipping was another $7. It cost me nearly $20 to try on a $60 pair of shoes, which turned out to be defective.

I will not order from them again. "