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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5
Featured Review



Verified
5/5

2024-11-15

Great Service

"Backupworks was fast. They shipped the order the same day and everything was correct."

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Verified
5/5

2024-11-12

Great customer service

"I had to make a change to my order and the support was able resolve it immediately."

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Verified
5/5

2024-09-19

Verbal order confirmation and prompt delivery

"I bought a Quantum LTO-8 tape drive from Backupworks.com. Shortly after placing the order, I received a telephone call confirming that the drive I ordered met the physical setting for my situation as some drives are right for servers but not tape libraries. Fortunately, I ordered the correct drive but this could have averted an inconvenient transaction had I not made the correct choice. I appreciate the personal touch.

They shipped the drive that afternoon and I received it three days later. I was very pleased at not having to wait a week or more as I have from other vendors.
"

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Verified
5/5

2024-07-26

6 Stars if Available

"Exactly what we needed by the next day! The experience couldn't have been any better! Would definitely recommend and use again in the future."

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Verified
5/5

2023-08-14

PLEASEE

"Helped in getting product fast. Very pleased,"


Verified
5/5

2023-06-21

Great Service

"These guys know everything about the products. Always amazed."


Verified
5/5

2023-03-16

Quick & Reliable

"A quick and reliable business."


Verified
5/5

2023-01-26

Price, Service, Quality...pick all three!

"Price, Service, Quality...pick all three!
Not only does BackupWorks.com have the best online prices,
Not only is Martin a black belt of Customer Service,
but FREE LTO-8 labels makes choosing BackupWorks.com a no-brainer!
Highly recommended.
"


Verified
5/5

2023-01-23

Great price

"Great price and fast shipping"


Verified
4/5

2023-01-12

PRICEY SHIPPING

"Happy to find what I was looking for. Good customer service. Surprised by shipping fees. The company has a disclaimer that they are charging above the shipping company rate for service/handling fees. "


Verified
5/5

2022-12-21

Very satisfactory

"Martin Suzman was especially helpful, and the on-line order placement was smooth."


Verified
5/5

2022-10-28

Great service!

"These folks took the time to walk me through our order and the components we needed to get the job done right. Thanks!"


Verified
5/5

2022-10-18

backup works rocks

"i order from BW because they're always in stock with fair pricing."


Verified
5/5

2022-09-29

BACKUP WORKS FOR ME

"Always get the correct as advertised product at a fair price."


Verified
5/5

2022-08-23

They are quick.

"When I'm in a bind for materials, this is where I go.
The media seems overpriced though.
"

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