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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5
Featured Review


Verified
5/5

2013-11-01

"Good price and delivery, Thanks"


Verified
5/5

2013-10-28

"Smooth transaction, very pleased."


Verified
5/5

2013-10-24

"Great experience. Didn't have the model I was wanting in stock, but offered a grade higher at a discounted price so I could have my product right away. Will definitely be a return customer!!"


Verified
5/5

2013-10-22

"As usual fast shipping and ease of ordering. Online chat was HUGE benefit when I had a couple of quick questions."


Verified
4/5

2013-10-22

"The only thing I would improve is the explanation to include the type of label (vertical/horizontal, etc) in the comments since you cannot select the type of label."


Verified
5/5

2013-10-17

"Expensive but quick shipping."


Verified
5/5

2013-10-16

"No complaints, my order was processed and shipped as expected."


Verified
5/5

2013-10-15

"the sales person was very efficient and very fast shipping, thank you!
"


Verified
5/5

2013-10-15

"Fast shipping, best price, ease of business over the web with no fuss! How can you top that! Thanks Backupworks. "


Verified
5/5

2013-10-14

"The products arrived as promised which was great! However I was very disappointed with the shipping charges that were estimated at 1 price and ended up being more. Backupworks offered me a partial credit on the shipping and the VP of the company is the one who addressed the situation. Great Work Guys!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Rep reply posted 2013-10-17
A rep from Backupworks.com, backupworks, has responded:

“Partial shipping charges were promptly credited back to this customer.”


Verified
5/5

2013-10-11

"I have always been satisfied with your company. Sometimes a live-person picks up the phone and that's really good.
Thank you,
Angela
"


Verified
5/5

2013-10-08

"Easy to order... Item arrived promptly. Good experience."


Verified
5/5

2013-10-07

"We were happy with the competitive pricing. We purchased from Backupworks because of a promotion.
Ordering was easy. We received prompt email confirmation about our order.
The items we ordered came within the timeframe promised.
We will probably order from Backukpworks again.
"


Verified
5/5

2013-10-07

"Received merchandise in a timely manner."


Verified
5/5

2013-10-04

"The product works and arrived in a very timely manner."