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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5
Featured Review


Verified
5/5

2013-05-02

"I have used them twice in the last 30 days and I would recommend them to anyone. Very good on-line system for ordering & the first time I actually called them - very good customer service."


Verified
5/5

2013-05-01

"Product arrived well packaged, on time and as advertised. Will definitely consider shopping here again if the need arises.

Happy Customer
"


Verified
5/5

2013-04-30

"I received the order very quick, was very satisfied8"


Verified
5/5

2013-04-30

"Fast delivery of the exact product I needed. What more can one ask for?"


Verified
4/5

2013-04-29

"Hardware arrived quickly but was missing one component."


Verified
5/5

2013-04-18

"Product was easy to find on the website. The price was good. I ordered. It came."


Verified
4/5

2013-04-12

"The backup is very slow since we only have USB 2 ports. We have only completed two backups so far. Completed is the keyword, since our tape backup system almost completely stopped working. I am working on getting a USB 3 adapter which will greatly increase the speed I'm sure. "


Verified
4/5

2013-04-04

"I received the product that I wanted at a good price."


Verified
5/5

2013-03-29

"Very pleasant and efficient.
Good prices and quick delivery.
Great email communication.
"


Verified
5/5

2013-03-18

"The product is good, the price is fair and the customer service is great"


Verified
5/5

2013-03-17

"My recent experience with Backupworks was excellent. I received online assistance with a courteous and professional technician. I was able to purchase online with a company credit card and my shipment arrived the next day, Amazing!! These people must work 25 hours a day making sure their customers are satisfied. "


Verified
5/5

2013-03-11

"I have purchased from Backupworks several times and never been dissatisfied. Items are shipped promptly and correctly."

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Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
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Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-03-06

"Ordering online was easy, delivery was quick, and I appreciated the additional inserts that were put in our package. (IBM tape media rewards program and a small screen cleaner for my phone!)
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
3/5

2013-02-21

"It would have been nice to know an estimated delivery date. I still have not received the labels I ordered. The tracking number that I received last night says the end of next week. for the shipping charge, I would have expected a quicker delivery."


Verified
5/5

2013-02-14

"We use backup works for all of our backup tapes and always have an excellent experience. Great communication after the sale. Fast shipping. and of course - great prices"