"The products were good but the order came as two shipments with only one tracking number and so had to pay shipping to Victoria via Clipper twice."

"Easy to order online, prices were great and received products quick."

"I am VERY pleased with the LED pool light I purchased.
One FYI...one local pool builder/company would not install ...saying "most" bought online were "refurbished" (even though they were sold as NEW) & he did not want to be liable. I do not think my light is "refurbished" but you might want to insure your customers. I have knowingly purchased "refurbished" items & they were fine & carried the same warranty.
***of course, his price was almost double the online prices.
Thank you...I received my purchase 4 days early!!!"

"The only thing keeping me from picking very satisfied was the wait time to speak with someone on the phone. I was on hold for about 10 minutes. The man that did answer was very friendly and helpful. I was very happy with my order and it was delivered when promised."

"Very good customer service and fast shipping"

"The discription for one of the products was very misleading or they sent the wrong item. Other than that, it was a good experience."

"Great product, quick shipping."

"I love the fact that you had a phone number on your website and a knowledgeable person to visit with about pool rails. I believe you're the only store that sells pool rails that has a phone number and someone technical to speak it. Besides that, I love the spec sheet on the rails that I ordered. Again this was not available on other websites I visited. Thanks for your service."

"This equipment don't get the job done . I want to return.
"

"when I received my order for o ring seal. wrong size. I made phone and email contact for return. I was told they would investigate and get back with me. This has not happened as of today. "

"Great service and fast delivery. It went on with no problem and exceeded my expectations. Very quiet and powerful."

"I am very satisfied with my Backyard Pool Superstore experience. Once the item shipped they provided me with tracking information so that I knew exactly when to expect arrival. The item arrived in perfect condition and has performed excellently. I would definitely order from this seller again."

"Lowest price, quick delivery, product was packaged very well and works great!! Very happy with the purchase. Will definitely checkout this site for other products when needed. "

"Quick service! Ordered and it was here with in the time it said it would be. Very happy"

"Product came quickly, good product, exactly what I expected, completely satisfied."