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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
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Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2014-06-14

"We ordered 2 items this month and both came in the time they said they would and in good working order. The customer service person I dealt with was very personable, helpful and had a good sense of humor. Making the customer happy us obviously a priority!"


Verified
5/5

2014-06-14

"Very good price on Solar Fish. Extremely satisfied with product.

Thanks
"

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Overall product shipping and delivery process
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Verified
5/5

2014-06-14

"This was my second order with Backyatd Pool Superstore. The first was a Hayward pump, model SP15932S, I ordered it on Thursday and received it on Saturday. This order took a little longer to get to to me but both items we exactly as advertised, brand new in unopened boxes and not damaged. I will
buy from them again for sure.
"


Verified
2/5

2014-06-14

"Pool was damaged during shipping. Missing skimmer and return fitting. Took over a week later than said delivery date. Packages shipped by three different carriers and reseaved packages on random days. Have not delt with customer service yet to see how my issues will be resolved "


Verified
5/5

2014-06-14

"Customer service provide excellent help getting me everything I needed over the phone. They also had it out to me very fast. Thank you for everything. I will always do business with you"


Verified
5/5

2014-06-14

"APPEARS TO BE A GOOD PRODUCT. "


Verified
3/5

2014-06-13

"Liner took 2 weeks to arrive"


Verified
1/5

2014-06-13

"Pricing was great however return policy is beyond ridiculous. After receiving my liner I realized I order the wrong item BEFORE I opened it. I was offered a terrible refund amount to return the UNOPENED BOX so that they can resell it at full price. Absurd. I'll never shop with this company again."


Verified
1/5

2014-06-12

"there was an order conformation,the order was not filled,there was no email conformation, "


Verified
5/5

2014-06-12

"It was shipped promptly and arrived in good shape"


Verified
5/5

2014-06-12

"Delivery was quick, and the saftey cover we purchased was an great value. "


Verified
5/5

2014-06-12

"Good selections, good prices, great tracking information and delivery time."


Verified
5/5

2014-06-12

"Thank you for the opportunity to enter your giveaway. I thought that the service was timely, easy and complete. I received the product as expected and would certainly recommend and do business with the backyard Pool Superstore again."


Verified
5/5

2014-06-12

"Price was high but service and shipment was very good. Would buy from again."


Verified
5/5

2014-06-12

"Product was as expected, price was reasonable, delivery was prompt, and their concern for my security was appreciated. "