"Finally needed to replace Frontgate tree after 12 years and decided to purchase Flip Tree from Balsam Hill. Great looking tree and very easy to set up. Old tree took 3-4 of us arguing constantly to set the tree up and take it down. My wife handled the flip tree with no problem in minutes. If it last 10 years then it will have been a good purchase. So far, so good."
"We love the blue spruce tree we ordered. It is easy to assemble and looks great."
"We purchased a Christmas tree, wreath, mantle garland and ornaments. The Christmas tree is perfect and beautiful as is everything else that we purchased. I had to call customer service for help in making sure that the picks and garland and wreath all matched. Customer service was very helpfull. I will recommend Balsam Hill to anyone. Customer service helped me pick out a skirt for the tree and everything flows perfectly."
"I have never had a problem when I have ordered from you. "
"Ordered a large high end tree. The customer service and shipping great.
As to the tree, it's nice, but I don't think it was worth the price. I ordered a Bethlehem Lighting Co. tree through QVC for a whole lot less and it's just as nice if not nicer.
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"Two years ago I purchased my first Balsam tree - the 7' Sonoma Pencil Thin...after setting it up (which was a breeze) I was very pleased with the quality. I live in a small house & needed a slim tree for a corner in my living room. It is so realistic looking! I purchased the tree with clear lights & there are more than enough to give my tree a beautiful glow. This year I wanted another tree for my "Tavern @ 370" (2-car garage converted into my "Girl Cave"). A friend purchased a slim tree at a local craft store for an excellent price, so I thought I'd buy one of those too & save some money. When I saw the tree in the store I realized...you get what you pay for! I went home & ordered a 4' Windsor Potted Spruce w/clear lights to place upon a wine barrel. The tree arrived within a couple days & although it was packed extremely well, 2 of the top corners on the pot were cracked. I called Balsam Hills customer service & spoke to a friendly representative who said she would take care of this immediately. Two days later I received a SECOND potted tree & was told returning the first tree was not necessary. I expected to receive a new pot, but Balsam Hills provided me with a full replacement of my first order. I was impressed with their quality trees & have referred many friends to the website. This attention to customer service puts Balsam Hills on TOP of any other provider! Thank you, Balsam"
"I’ve purchased a Flip Tree and some red berries from Balsam Hill this year. I love them both! Excellent Quality and the tree looks real and beautiful! Great products-I plan on purchasing additional wreaths for next season and of course will only buy from Balsam Hill!"
"We purchase a Balsam hill tree just before Thanksgiving this year and it arrived with no issues and on time. The tree exceeded my expectations and I already had high expectations based on my reading about Balsam hill company. I have had numerous artificial trees through the years and this was the easiest tree to assemble and get ready for decorations. The tree looked so great we decorated the day before thanksgiving so now my relatives expect the Christmas tree done for Thanksgiving dinner from now on. It is the best tree by far. Vinnie"
"I ordered three snow globes. All arrived carefully packed and on time. Free shipping was an extra point in their favor. Would order from Balsam Hill again. "
"All my life I have had a live tree. It was with great reluctance that I decided the hassle of going out, cutting a tree, dragging it home, disposing of it at the end of the season and cleaning up the mess was just too much for my husband and I. We bit the bullet and bought a Balsam Hill Tree. We could not be happier. Our tree is stunning and so lifelike that no one knows the difference. We also have a balsam scented candle warmer that brings the scent of a live tree into our home for the total Christmas experience. While the tree was more expensive than most, it is well worth the investment - it is easy to set up and detailed right down to the last needle. Why didn't we do this years ago? Balsam Hill makes a fabulous product and for anyone "on the fence," I say buy Balsam Hill, you will not be disappointed. "
"Being empty nesters we decided this was the year to make the change from a real tree to our first artificial one. Although the price was a little more than what you can get away with, the old maxim "you get what you pay for", certainly applies and the tree is definitely, "value for money".
The "narrow" base is perfect for our room, the number of lights & the way they are placed in the tree make it look great.
The unexpected extras are very nice: 2 pairs of gloves for fluffing it out, the spares, the storage bag & good instructions.
A high quality product with service to match. "
"We purchased the Heritage Spice Garland over 10 years ago to use outside. The lights are no longer working, a few of the "doo-dads" fell off over the years but the garland still looks great. When looking to purchase new garland to upgrade, we couldn't find anything that met with the high standards of Balsam Hill. A little on the pricey side, but looks great and stands up over time. "
"love both my balsam hill trees -- but out of the country customer service is horrible --- they don't understand shipping policies and are very difficult to understand --- need improved training!
when you get customer service in the US, they are very easy to deal with and very helpful "
"We pondered the idea of spending the extra money on a 'tree' but, are very impressed with the realistic look of the Balsam. Although we purchased one without lights, they were easy to attach - as were the decorations/ornaments. It looks so Beautiful ..... all my friends ask "Is that a Real Tree?". I absolutely Love It!"
"Great looking tree! Very lifelike. It could have used a little more filler on the inside so I didn’t have to spend so much time fluffing. "