"I bought a budget tree and it pleasantly met my expectations. The website is fantastic with a super user friendly interface and filtering system. The product packaging and assembly directions were impeccable, complete with two pair of gloves (nice touch!) The tree had a generous amount of tips and lights for the price range, particularly at 9 feet. The only aspect left to be desired was fullness. It took quite a bit of effort to fluff and fill the holes. Overall I am completely satisfied with my purchase. Hopefully I will never need the customer service, though I have high hopes should the need arise. Merry Christmas!"
"This is my first tree as an adult, I looked very carefully and was told by many of my friends to get an "inexpensive" tree since it wasn't real anyway. I had other plans in mind, and with still months to go I searched very intensely between my final options. When i picked balsam, I said a small prayer and hoped I had made the right choice. Well the day is finally here, I am putting up this fairly heavy tree, and as I am pulling down branch by branch, I am just in awe of how well made, yet easy it is to shape. I am settling in to put the ornaments on, and I am overwhelmed with just how stunning this tree is, sans everything. Definitely one of the best Christmas purchases made this year, and I'm sure I will feel the same for years to come. Thank you Balsam for bringing my holiday joy to life."
"We live our tree. It is exactly as described and as easy to set up. The lights are beautiful plus the push button power switch makes on and off simple. "
"Loved this tree in every sense. Has made my christmas spirit grow brighter. Love Balsam Hill. Great product, great delivery, great company. "
"Other than getting our coupon code a couple of days late we are very excited t have the new addition!! It’s beautiful once we spread it out. And extremely easy to set it up. "
"Ordered stockings for our fire place. Quick and easy! Exactly what we wanted. "
"So I work for the garland and wreath industry and I was sort of embarrassed to tell my boss that I was ordering fake roping this year just because I could not handle the needles! But Balsam Hill legit looks as real as can be especially when I brought the roping in and compared it to our REAL western green and we have! It’s incredible. My boss couldn’t even believe it! It’s nice to know I can relax at home with the feeling of my roping looking real and beautiful without my OCD and anxiety kicking in about the Fraser or Balsam needles at the end of the season everywhere! The Christmas tree is bad enough!!"
"The tall and narrow Christmas tree was perfect size for my small room with high ceilings. I love the fact that the tree is full with room for all of our ornaments without taking up so much of the room. The quality of the tree is very good and realistic, and strong to hold the ornaments. I'm very glad I switched to a fake tree this year-I feel like I made a very good choice!
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"I am a 63 year old man who is a Christmas freak. I put up a village and tree up every year. Many people come by to see my tree. Well everyone knew for the past several years that I wanted a Balsam Hill tree,even all my family and friends back east. I love watching my Christmas movies on Hallmark, and always seeing the adds for a Balsam tree. And how realistic they looked, and when one night I heard they use these trees in the Christmas movies and on many special shows, and I just keep saying one of these days. Then I retired in July of this year and in October I decided to buy my Balsam Hill tree. I have never been more pleased . Bought a 6 1/2 Norway Spruce tree,with a 60 inch base which is very important to me. I put it up first of November and then my dream was to get the feedback and just everyone saying WOW, well the feedback was out of this world, when I sent pictures and a video out on facebook, my family and so many friends new I was a happy guy , it was like checking something off your bucket list. We are already talking about next year getting a bigger tree and frosted. All I can say is Merry Christmas Balsam Hill, thank you for making my dreams come true. And what was so amazing is last week I watched the CMA'S Christmas show and when Reba said all the trees are from Balsam Hill, I started texting everyone there were like 12 on that show and all I said look at mine it's just as beautiful. Thank you Balsam Hill for my dream come true."
" Fantastic tree!! We love it Will never buy a real tree ever again. "
"The tree arrived sooner than expected...which is nice! Set up is so easy and the remote lights are the best!"
"Broken lights and branch gaps!"
"While there was a bit of a glitch on getting the tree, it was due to the secondary shipper calling the wrong number for delivery. However, the delivery men were helpful, professional, and even unboxed the flip tree and carried it into the house in it's three tree bags. It set up in a jiffy. I especially liked the little attached zipper bag for gloves, extra bulbs, fuses, etc. It does take 3-4 hours to fluff properly the first time. Hint: fluff the top section(s) before you put it on the tree, instead of trying to do it from a ladder. However, the lights didn't seem to work, so I called Customer Service. The woman wanted to help me trouble shoot, so I asked her if I should use the remote. She didn't realize the remote came with this tree, but I had found one and just randomly pushed the on button. Voila! The lights all came on and have been working fine. Apparently the switched outlet doesn't work with the tree, but the remote turns it on when the outlet is switched on. Anyway, the tree genuinely looks real and is just gorgeous. I reluctantly paid extra for the LED lighting since I wanted something that would work for multiple years, but worried that the LED lights would not be as good as incandescent. These lights are soft and lovely, without the usual harsh look of LED lights. The Flip tree is easy to set up and will end the annual struggle to get a tree out of bags/boxes; set it up; and fight with the lights which invariably have parts of strings that don't light up after the initial year. I am cautiously optimistic that this tree will pay for itself by lasting many more years than the more inexpensive trees. Overall, this has been a five star, positive experience."
"Wonderful and quick service! Our tree is beautiful and we get so many compliments on it!!! We are so happy with our tree and you all!! Thank you!!!!!!"
"I picked out my tree on line the website was very friendly. I expected it to take the 10-12 days for standard shipping. My tree arrived less than 5 days later!
Super easy to assemble. I bought the rolling stand up bag for storage after the season so it was great that the stand let me roll it to the final place with ease.
It is amazing! So life like. With just the latest guts it was beautiful. Now fully decorated with the new tree skirt I also purchased with Balsam hill it is stunning."