"Easy to browse, and easy to narrow down to select the perfect tree. Quality is superb. "

"I placed several orders over the past few months with Balsam Hill as I’m hosting Christmas for the family for the first time and I want it to be spectacular. The tree I bought was one of the “most realistic” ones and it really is. It’s gorgeous. All the lights work perfectly and it was so easy to set up. Even came with a storage bag! The decorations I bought are really beautiful and detailed and they look great on the tree. I bought a LOT of the Miracle Flame candles and it’s amazing how real they look. You have to get very close to tell it’s not a real flame. I have my fireplace filled with pillars and the mantle has lots of votive lights - and I never have to worry about a fire or about my grandchildren hurting themselves. The little votives come 4 to a box with a recharger. All worked perfectly right out of the box. My house looks like I hired a high end decorator to do Christmas! "

"Received a tree with defective lights. It took almost a month to finally get to the bottom of the issue, and 20+ phone calls to customer service who all told me something different. "

"Ordered Sunday night and received on Wednesday! The tree truly looks real from just about every angle. Perfect for us since we have tree allergies in our family! The quality appears to be top notch and I am confident it will hold up to the 10 year warranty, if not longer!"

"The 4 and 1/2 foot tree arrived on time and was easy to set up. The lights and remote work great."

"I have been buying real Christmas trees for a long time. I can be very picky about the shape and the look of my tree. But it’s so comforting to know all I need to do is put up the Balsam Hill Christmas tree and it looks exactly perfect."

"for years we have had a fake tree. Our tree has never been full, we have always had to fill in the empty holes with fake poinsettias and ornaments. the branches were also not too strong, and our tree is full of lenox ornaments. last year our tree of 4 years which was prelit, completely burnt out, leading us to a dilemma. do we search for the burnt out bulb or the fuse that blew, or do we get a new tree? we went with our gut and started our search at balsam hill for a perfect christmas tree. When we found the one, which took a while considering there were so many beautiful trees, we placed the order. the tree was at our front door within one week of ordering the product. When we opened the box, we assemble the tree in 5 minutes. the parts go together so easily and the directions are very clear and easy to understand. The shaping gloves that this company provides with the tree make it so much easier to shape the tree how you want it to look. it’s truly efficient. the branches are sturdy and can sustain the weight of our ornaments without question. when we turned on the lights, the room truly lit up. the tree looked so real, it was almost like we cut it down ourself at the local tree farm. the only thing that was missing was the smell of pine. the warranty on the lights and foliage make opening the christmas tree after months of it being in a box a lot less stressful. we love our tree and we will never go back from balsam hill."

"Great customer service when I had an issue that needed addressed. "

"I read about Balsam Hill and decided to purchase our next artificial tree from them. They did NOT disappoint!! I bought the Classic Blue Spruce Tree and it has so many branches that when you separate them it makes the tree look really full. It also comes with 2 pairs of gloves (great for me and my husband) so we don’t hurt ourselves separating the branches and a bag to put the tree in! It was really easy to set up and looks beautiful! I would definitely recommend them!"

"Awesome products! Great service!"

"The Christmas tree is beautiful. Tree setup is a 2-3 person job as the Balsam Fir's top sections are quite heavy. "

"We have bought a tree, angel tree topper, a wreath, and garland from Balsam Hill. Although the tree and angel are expensive, they are so beautiful and well made. I've had friends and families think the tree is real. "

"I have purchased two large, lighted artificial pine bushes in urns, a large hurricane lamp, and a large red outdoor candle for the lamp. The packing for shipment was outstanding. The items are all beautiful and working well except for the remote for the candle. I called and they sent me a replacement new candle and remote without charge.

I purchased from Balsam Hill because two friends have had excellent products and services from them. So far, excellent."

"Been waiting since November 13 for a price adjustment. It's December 7, and it has not yet been processed. I've been calling once a week to get it done, and every time they put me on hold for more than 30 minutes, and give me a case number. Then nothing happens. Hopefully my last time calling (3 days ago) will be my last time calling regarding this issue."

"I ordered a 6 ft tree and it is perfect for our apartment. The quality is wonderful & it was so easy to assemble. I can carry it myself also to move short distances once disassembled. I love that it came with a stand & storage bag. The gloves are fabulous too for fluffing the tree. "