"I just purchased my second tree from Balsam Hill and cannot be happier with both products. I am thrilled with the quality of the trees. All my friends and family cannot believe the way the trees look and feel. I am recommending them to everyone."

"Great looking trees and easy setup form year to year! I got the Berkshire Mountain Fir TreeTree and it is so life like!"

"I purchased a 7.5 ft pre lit tree last year. This year we took it out of the storage bags and put it up and everything was working perfectly. The tree is very lifelike and we found it easy to assemble and wasn't any issues at all. We really like the quality of the tree."

"Last year I purchased the 7.5' Balsam Fir....absolutely breathtaking with both clear and multi lights. Yes, Balsam Hill is a little pricey but well worth it for the quality and realistic look you get. You know the old adage, you get what you pay for! My best friend thought I was crazy to pay that amount of money but I love Christmas and was not about to settle for a "shoddy" looking tree. When she saw my Balsam Hill tree she took back everything she had said about the price.
I loved my tree soooo much, that this year I purchased the Durango Fir for her as a combination Birthday/Christmas present, as the tree she purchased last year was a disgrace to Christmas trees. As is customary for Balsam Hill, the tree arrived within a week of placing the order and was packaged beautifully. Very easy to put up. I did have a question which required me to speak with customer service a couple of times. Every person that I spoke with was WONDERFUL.
They were pleasant, patient, and knowledgeable. I can't RAVE about them enough.
As far as I'm concerned, Balsam Hill is a CLASS ACT."

"My family had purchased real trees the last few years but the prices continued to rise each year. We wanted a tree that would be as close as possible to the real thing. The Colorado Mountain Spruce we purchased was exactly what we wanted. We ordered on the Sunday after Thanksgiving and even called customer service to get all our questions answered and they were very helpful. The tree arrived on Wednesday. I was able to put it together and shape it in one evening after putting the kids to bed. I like the option we choose of being able to switch between colored, white or combination lights with the enclosed remote control. It allows us to mix it up lighting moods on the tree. I grew up with colored lights on our tree while my wife likes white only. The entire family enjoys the tree and its authentic look. After Christmas I was putting the tree away and realized that we wanted to store it in the two provided handy storage bags. However, I wanted to maintain as much of the shape as possible and realized I needed 3 bags to do the job. I called customer service and they were happy to send an extra bag free of charge. Balsam Hill is a first class operation and the product is well worth the investment."

"We purchased the Classic White Christmas tree and could not be more pleased with the quality of the product, it is truly the prettiest tree we have ever had! Our tree arrived quickly was packed very well, and we put it up with a minimum of fuss - the first time you put it up you have to take the time to adjust the branches - just make sure you put on the white gloves that come with it (2 pr) and follow the directions and you will have no problems - it took less than an hour to have it looking picture perfect and ready for decorating!"

"Found this company on-line after searching locally for a quality tree. Ordered and received in very short time. Tree was beautiful. Not only did they send storage bag for tree, they included gloves to prevent scratching while adjusting branches. Recommended company to family member who ordered and was equally pleased."

"We purchased a Saratoga Spruce tree, one of the "narrow" tree selections. For the quality of the tree you receive (which for me is VERY important) the price was great, even compared to our local warehouse store. The tree was delivered promptly and although the initial set up and fluffing do take a considerable amount of time, it is well work the effort. The branches are sturdy enough to hold heavier ornaments. All the lights worked and the tree was very easy to assemble. The storage bag provided is big enough and seems durable enought to last a long time. Once fully decorated, the tree was so beautiful I kept it up until February!"

"I purchased a Greenwich Estates Pine Tree. I hate putting on the lights. This one comes with the lights all ready on. I love how easy it went up. Once you pulled the branches out, a little time consuming, still easier than putting on lights.I was amazed at how beautiful it looked when decorated. Could not tell it wasn't real and it was the perfect height for my house. I have and will recommend this company to my family and friends. I ordered it on a Sunday had by Wednesday."

"I had been looking for a Christmas Tree for over three years. Went to department stores, big box stores etc. only to find horrible trees just shoved into boxes. Had just about given up when I came upon the Balsam Hill site that I found impressive. I called and spoke with a very nice man who took his time and asked me lots of questions and before I knew it I had ordered the Red Spruce Slim Tree. It was less than a week and the tree was at my front door. When I opened the box I was so impressed at the way it was done up with beautiful ribbon. It was like opening a big present. In no time at all because of the easy instructions I had the tree assembled and placed in the spot I had ordered it to go. When my husband came home from work he said "Oh what a beautiful tree . . It looks so real". Balsam Hill provide a big storage bag so at the end of the season I put my tree in the bag all safe for next season. For any one wanting a beautiful tree I would not hesitate to recommend this company and I may order another tree for a different room for next year. Laurie from Vancouver "

"The Saratoga Spruce Tree is our second Balsam Hill tree. Our first tree, 7.5 feet high, and5 years old was still a beatiful tree. However, three weeks before Christmas we decided we wanted a tree with brighter lightes. We ordered the Saratoga Spruce Tree and it was delivered within 10 days. We assembled and "fluffed" the tree in one morning and it was decorated the next day. When the grandchildren arrived the next week they were all in awe over the tree. The craftmenship and detail is obvious. It is beautiful and I highly recommend any Ballsam Hill trees or products.
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"Balsam Hill has the most realistic Christmas trees we have seen. The Sonoma Slim Pencil tree was so lifelike we went ahead and bought garlands to decorate the bannisters to the staircase. Again we were so pleased with the life like quality of Balsam Hill products we bought more garlands, wreaths, and table decorations. I plan to purchase one more tree from Balsam Hill for our second floor living room. We bought a Christmas garland and wreath from Frontgate and we were disappointed with the quality. It is Balsam Hill hands down."

"I bought the Westwood Pine Tree. I was so excited to finally have a new tree after 20 years. I carefully put up the tree making sure all the branches were nicely opened after shipping to Canada. The tree was the most gorgeous tree I have ever seen. People coming to my house thought it was a real tree it was so pretty. I did not have to put lights on the tree because it was already prelit which saved a lot of time. I would buy another tree from them in the future when I need one and my family wants to buy new trees too."

"I have always had a real Christmas Tree, but it was getting harder to bring it home and set it up. I decided to buy an artificial tree this year and came across Balsam Hill Tree Co. on the internet. I found the perfect size tree and placed the order. ( Blue Spruce with clear lights) The tree came within 3 days. I viewed the video instructions for setting up the tree on line. Putting up the tree was much easier than I thought it would be. ( I am a senior, female, and I put it up by myself) I fluffed out the branches and plugged in the tree. All the lights worked perfectly. Everyone who came in thought it was a real tree. I bought a scented balsam candle and the whole room smelled like a real Christmas Tree."

"I ordered a 10' Norway Spruce this past Christmas. First off, I must say that it is the most realistic tree I have ever seen. Having had a few trees in the past, some are "too convenient" in that you put two parts together and the branches fall into place. The problem with that is they are extremely heavy, awkward, and if anything breaks- they are typically un-repairable. Balsam Hill's tree comes in manageable sections where you can "fluff" each section as you work upward. I have heard many things regarding the lights not working. Granted my tree had one section of lights that did not work, they sent me replacement lights quickly. I stress the point again, you can put the tree together in sections making light replacement a snap. They have clips (not ties) that you simply snap your lights into following their pattern, and your done.
Focusing on the tree itself, the foliage is superb. What a beautiful tree. I would recommend, as with any Christmas tree purchase, if you are in need of a tree, order early. If you need to fix and/or replace something- you have time to do so. Again, being able to have a tree in small segments, building up as you go, is hugely important both now and years to come. Eventually you will need to change lights, but having the ability to do so without climbing inside the tree and bending branches is very important. Also, very few tress that I have seen out there- you have the ability to change a single branch. All in all, these are top quality trees that are beautiful. I do believe that too many of us order last minute and depend on there being no issues at all. If things arise, it gets blown out of proportion quickly, and we all panic. Order early. Remember, if you order late, all of the delivery services are shipping millions of boxes (each with less and less care), it might not be the company in which you buy from. Bottom line is that Balsam Hill did own up to the malfunction (working as quickly as it could) and took care of the issue. I'd rather have a company I know will stand behind their product then having a tree with no issues for one year and dealing with a "voicemail" company. "