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Great service
"Really helpful and accommodating staff"
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Easy to order. Templates were mostly straight forward
"Was fairly strait forward. No issues. Template was a bit harder to use because no specific dimensions were given for trim, bleed, and margins but this was still usable."
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confusing ???
"I placed an order and ordered the hardware only! I wanted the entire banner along with the stands - Not only do I feel dumb, but I work with all kinds of vendors and websites and I've never had this happen before. Luckily Tim Simmons reached out to me - on a Sunday! and let me know - so hopefully it works out ok. Thanks!"
"Quick and nice replies to my inquiries."
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"Difficult to use website that kept giving me an error code when I was changing items within my cart"
Great Job
"This is the second time I have shopped with you, and will be back in the future."
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A rep from Banner Stand Pros, power-graphics, has responded:
“Larry, We love hearing that our customers are returning. Thank you for the order and the review we really appreciate your business.”
Fixed my rod!
"The wind snapped my prop rod for a banner. I found the inexpensive replacement here!"
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"JP was super helpful over the phone today! Thank you for making this experience easy and user friendly for ordering!"
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A rep from Banner Stand Pros, power-graphics, has responded:
“Amanda, He sure is. We are so lucky to have him here. Thank you for letting us print your Feather banners. Please let us know if there is anything else you need. ”
"I had great customer service on the phone look forward to receiving my banner stand."
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A rep from Banner Stand Pros, power-graphics, has responded:
“Julie, We loved helping you! Thank you for reaching out to us so we could help. We appreciate your order and the wonderful review. ”
Amazing Customer Service
"I had a last minute rush order and this team helped me from start to finish. "
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A rep from Banner Stand Pros, power-graphics, has responded:
“Nick, Timelines can be tough to manage. This Expand FlagStand XL with flags will be there this Saturday. Enjoy your show and let us know if you need anything else. Thanks for the order and review. Look forward to hearing how it all worked out.”
Expensive Shipping
"Good price for the product itself. Shipping cost as much as the product."
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A rep from Banner Stand Pros, power-graphics, has responded:
“Denise, We've gotten this complaint on replacement parts before. We listened and brought on FedEx. Because you did home delivery the cost is more. Shipping from UT to IN for a 32" long package coming in at $16.73 is actually a great rate. We offer UPS, FedEx and allow you to ship on your own accounts too. We try to offer everything we can to help. ”
Heck yeah
"Loved how smooth the process was"
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A rep from Banner Stand Pros, power-graphics, has responded:
“Stephen, If you think the ordering process was smooth, wait until you get your X Flex Small. This stand easily adjusts both width and height. Thank you for the review and the order. ”
Good experience
"Before ordering I needed assistance on making sure I selected the correct replacement banner. The customer service rep was very helpful as well as prompt with the responses. I plan to update my banners every year or so, will definitely return depending on the final product."
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A rep from Banner Stand Pros, power-graphics, has responded:
“Dallas, Our job is to make sure you get you exactly what you're needing. We appreciate you giving us a shot and look forward to helping you in the future. Let us know how these banners turn out for you. ”
"I don't like shopping online"
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A rep from Banner Stand Pros, power-graphics, has responded:
“James, I don't blame you. We live in a time where everything has gone online. I'm sorry our show room isn't in your state. We are glad you ended up finding what you needed even if it was online, hopefully our site made the shopping quick and easy for you. ”
"I don';t have any comment yet, want to wait until I receive my stands."
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A rep from Banner Stand Pros, power-graphics, has responded:
“Annie, We can't wait to hear how the Space Lite 48 worked out for you.”
A rep from Banner Stand Pros, power-graphics, has responded:
“Lacy, I'm sorry to hear you had difficulty with the site. The order shipped so I see it eventually worked. Next time give us a call so I can do my best to resolve this issue.”