"Great website, user friendly design elements, wonderful tech support, as promised in time receipt equals a stunning banner presentation! Thanks to each department!"
"Extremely fast service! Great quality product at a fair price... what more could you ask for? Even received a handwritten thank-you note thanking me for using their company. I will for sure be using their services again and highly recommend them!"
"Excellent service thru my whole experience with Banners.com. Will definitely use again!!!!! Thank you Michael for all the help you provided. "
“Hi Carstachowski, We're glad to hear your experience ordering with us went so well! We will pass along the kudos to Michael!”
"I am writing to say that we received our banners and they were incredibly poor quality. The printer looks like it should have been recalibrated and there were so many errors in the printing. Please see my linked photos below for examples of the poor job:
http://prntscr.com/p2r2pr
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http://prntscr.com/p2rd64
I would like to just return these for a full refund. I'm so disappointed with what I thought would be a pretty easy job. At this time, we'd like to look into using a different company for our printing needs."
“Hi Heather-6447, We apologize you weren't satisfied with your order from us. Our customer service manager has tried reaching out to you a few times but hasn't been able to get int contact with you. Please reach out to us via email at: paulw@banners.com or phone at: 320-965-9300. Thank you. ”
" I was very impressed when Andrew called me to discuss with me that two of the eight images were very pixilated. We were able to address that issue before printing. Their delivery was just as they had promised, as well. I also like their up-to-the minute status reporting. I would definitely use them again."
“Hi ChrisSvec, Our customer service team is full of rock stars like Andrew. We look forward to working with you again!”
"From the initial contact beyond product in my hand my expectations were exceeded. The staff walked me through developing my banner and bumper stickers were more than accommodating with preproduction changes. This was all for my Family's first official Family Reunion. The level of quality and service provided eased my anxiety. I'm developing the banner I had initially ordered more than I needed as far as accessories/reinforcements. The representative; after reviewing with me my product needs, removed items that I would have otherwise bought without necessity. This reduced my order about $60. It's rare to find a company that puts customer satisfaction and retention above it's profit. Although the family reunion was more like a civil war reenactment and I changed my cell phone number after having it for 16years, the experience with Banners.com is one that I will always remember and promote if anyone is in need of your products and services. Thank you all so much!"
“Hi Regenalp, That's what our customer service team is here for, to provide our customers with exceptional service and help make sure the customer gets taken care of. We are glad to hear the banner was a great hit!”
"I worked with Crystal on some custom banners. She was so amazing to work with and was very speedy on getting our proofs to us even with a couple changes we decided to make throughout the process.
We received the banners yesterday and they are exactly what we were looking for!
Thank you, Crystal and Banners.com! "
“Hi Pawsaplayin, We will be sure to share the great review with Crystal. Thank you for the review!”
"Our signs are stunning. We always choose the professional design option and our designer, Crystal, never disappoints. Super high quality and signs we can use over and over. Thank you again."
"I recently ordered 7 senior banners and 1 team banner for our volleyball team. I worked with Michael and sent the pictures in to him to use for the banners. I told him specifically on each picture to please crop them or whatever he needed to do to make them all look the same. I didn't want one girl really far away or one girl really close up in their individual banners. He sent back proofs for me a couple times as he had cut off part of 2 of the girls in some of the proofs. So on the last time that he sent them back, He had fixed it so that they weren't cut off..you could atleast see the volleyball and the girls arm. The proof is so little. I had several phone conversations about the individual banners being uniformed..the same. That is not what we got. We got some girls really close up..some girls really far away...really.? He is the professional here. One girl looks like a giant and one looks super small. If they were going to be so different why didn't he tell me. This is the 4th year that our school has ordered from you guys. We have never had a problem, but when I contacted Michael about fixing one of the banners he said that I approved the proof so basically it was on me and that I would have to pay for the new banner. No offer of trying to make it right..I left a note about them being uniform on every single place available to make notes..and discussed it with him many times too. I will not order from here again."
“Hi Krp1970, We are sorry to hear your expectations were not met with your order from banners.com. Our customer service manager has tried to reach out to you multiple times, but hasn't been able to get ahold of you. Please contact us via email at: paulw@banners.com or phone at: 320-965-3000. Thank you. ”
"I ordered three custom vinyl banners to be used as Mile Markers for a 5K race and Josh did a phenomenal job of providing EXACTLY what I was looking for! There will be no missing these signs. Bright yellow, 5ft tall, 2.5ft wide... just stunning!
Thanks Josh! I'm sure I'll be back for more!"
“Hi efrisbee, We hope your race went great! We will pass along the kudos to Josh!”
"I ordered a banner for a surprise party about 3 weeks out and I got it in about a week. It looks just like my picture and I love it. I recommend this company to anyone. You will not be disappointed. "
“Hi Lisa, It's great to hear our swift production team was able to get your banner to you in a nice amount of time before your party! We hope it goes well. ”
"Michael was great and worked diligently with me to ensure the banners for our band were correct!
The artists were great! They helped my student's vision come to life!
Lastly, shipping was fast!"
"The website is super easy to navigate. Once I had submitted my design, I received the proofs in no time! Matt was amazingly quick to respond to my emails and answer my questions. When the my order arrived, I was pleasantly surprised by the quality! They are great! They look amazing! Thank you so much for making this a pleasurable experience!"
“Hi Danielle, Thank you for the raving review! We love hearing from our customers!”
"I always experience great customer service from Josh and quality printing that is shipped out quickly and billed at a reasonable price. The only reason I am giving 4 stars is that the website custom banner builder tool is not as intuitive or useful as it could be. Otherwise, great job all around! "
“Hi Melissa, We're glad to hear your experience working with Josh on our customer service team went so great. We will pass along your suggestion about the online designer to the appropriate team. Thank you!”
"I was very pleased with the quality of the banner and the quick turn around time. What remains to be seen is how the banner holds up under outside weather. "
“Hi principal-20323, Our swift production facility and team does a great job of getting products out the door in a timely fashion! Thanks for the review, we love hearing from our customers!”
"Ordering was easy. Working with Matt was excellent! Turnaround time was quick. The banner is exactly what I wanted."
“Hi Datay55, We are glad to hear you had such a smooth process of ordering with Matt, he's a rock star on our customer service team! We look forward to working with you again in the future. ”
A rep from Banners.com, Banners.com, has responded:
“Hi MarkHartman-49, Our swift production team is great for getting products out the door on time! We look forward to working with you again. ”