"Your supplier, Scan Source ship only 1 item when 2 items were purchased to ship overnight to customer. Customer had extra come in to install items and only 1 received. However second item was shipped overnight at not cost.
Scan Source needs to improve."
"The guys at Barcode Giant have been extremely helpful and knowledgeable of there products. I have now used then for a second order and plan to have them as one of preferred suppliers. "
"Horrible experience with deceptive shipping pricing and tactics.
Take your business somewhere else."
"Very suspect company. Sent the wrong items and it took two months and many calls and emails to obtain rma and call tags. Then they never credited my credit cards. BEWARE!!"
"Order enquiry and quotation are done very quickly and handled well. The system kept a good history of orders placed. Follow up on quotation is also done in comfortable time span. Very satisfied with the order process.
The only suggestion is on the extended operation hours for the sales team - as I would call from L.A., the time difference of 2-3 hours make it inconvient sometimes. Mostly the enquiry is on stock availability and so the alternative is to allow customer to enquire on stock availability from the system."
"Customer Service was excellent. Not only did I receive follow up emails, but one on one ensuring that I was ordering the right product, and if I had any questions. When I realized I did in fact order the wrong product, the return process was again, a one-on-one experience which went smooth and easily. Old fashioned customer service, I didn't call into a large call center where I spoke with anyone. I always spoke with the same representative and he was wonderful! KUDOS! More companies should operate this way."
"Great products, with timely shipping and great prices."
"Staff are always knowledgeable about the different products and configurations making it easy to get the right solution. "
"I ordered stylus MC9000-G for our handheld computers. What a bargain - 50 for $100!! The only thing my techs didn't like is that the string is so short. You really can't connect the string to anything. If you attach it to your handheld, you can't use it because, well, the string is too short. You would have to remove it each time, just to use the handheld."
"Good service fast dilevery "
"EXCELLENT SERVICE AS Always"
"The service I received was superb! Thanks you so much for all your help!"
"Excellent pricing, speed of processing and delivery. I will continue to do business with Barcode Giant."
"This is my 5th purchase from BG and I was as pleased with this purchase as I was with the first purchase. I will continue to rely on BG in the future because their prices are good, their service is excellent and their phone support is second to none."
"A new product feature recently created an opportunity for our company. This feature significantly improves the function of our machines and to requires the addition of a 2D bar code scanner for optimum performance. I contacted Matt with Barcode Giant as part of our search for the very best value out there. He guided me to the scanner he believed to offer the best combination of features and cost. Since then we have made weekly orders and this part of our business is growing. Customer service from BarCode Giant has met our expectations and we look forward to increased sales. Nick McCullough
President
Beach Equipment Co. Inc."