"BarcodesInc does a great job at customer service. The products are top fo the line and their personnel know how to get you the info you need to make the best decisions."
"We've had a good relationship with Barcodes Inc over the years. Our rep is responsive and proactive most of the times. There are a few slips here and there though, and especially with this order. A lot of miscommunication happened - Barcodes' purchasing team did not properly send payment over to Zebra repair (they had the wrong email address?), even though we were ensured payment had been sent and repairs were underway. It took over a week to sort this out. Barcodes is trying to remedy this problem and expediting the repairs, but it should not have happened in the first place. The reason why we sent our Zebra repair order through Barcodes was to help expedite the process, not delay it. It's now been over 2 weeks since we initially sent our equipment to Barcodes, and repairs have only begun. Overall, we have a good relationship with our rep, but I am not impressed with this latest gap in performance.
* Update * Despite the earlier inconvenience, Barcodes was able to ensure the timely delivery of our printers. I was very happy of this and am appreciative that Barcodes put in the extra effort to fix any mistakes made. Thanks!"
"Great Service.
Kevin is always a pleasure to work with.
Recommending Barcodes Inc to everyone."
"Always top-notch service and quick shipping. Quite knowledgeable and friendly. "
"BarcodesInc. is always quick and reliable for my label and ribbon needs. THe customer service reps are knowledgable and the website is a dream to use."
"I received the items in a timely manner and they worked prefectly for their intended purpose."
"This was my 3rd experience ordering from BarcodesInc and with each transaction they keep raising the bar. My order wasn't particularly complicated but they were able to ship to 5 devices to 3 separate shipping locations and coordinate all the accessories in the order. Matt was a terrific account manager who provided service excellence through his attention to detail and by offering additional info on similar models. Easily a five star rating. Highly recommended!"
"It's 2.5 days before Thanksgiving..Retailer preping for Black Friday.....and my boss said get it here as soon as possible....I worked late, called Walter at barcodesinc.com. He told me it was late but that he would take it down and try to get in out that night. Me boss called me at home the day before Thanksgiving and wanted to know when it would get here. I was able to sign online and tell my boss it was to be deivered to him today within the hour. Made my day, WAY exceded my expectations! Thanks you barcodesinc, and Walter!"
"Great products, speedy shipping and best of all, great service bu the staff. My business is based in Norway. I guess I probably could find a store closer to home, but Barcodesinc has the knowledge and service I want."
"One of the best companies to order from. I tell them what I need and they deliver. Will continue to order going forward."
"Barcodes Inc always communicates the status(es) of my order(s) in a timely manner and provides excellent customer service"
"My Rep, Luke, is very helpful. Their delivery was on time."
"When searched online Friday for product, nowhere was in written battery not included. Called and placed the order with sales rep as Saturday delivery was required. Expressed the urgent need for the scanners. When the products arrived there were no batteries making the scanners useless. When a call was placed 1st thing Monday morning (7:00 A.M.) it took until after 12:00 noon to receive a return call. The sales rep took the order for the batteries and apologized for not noticing the batteries not included. The funny thing is I have a print out from Friday of the online item, and nowhere does it say batteries not included. Then I look on the same page Monday afternoon and it is now in the description. Long story short I lost 2 days on the project and had to pay 2 overnight shipping charges."
"customer service and assistance and shipping the product was amazing"
"Order for the new batteries took place quickly. Orders placed through Barcodes, Inc has always been quick and with the right price.
Thank You"