"I am an independent Technition and have been dealing with Bass for many years their personal service has been very good. They take an interest in what Iam doing and are very helpfull to resolve any problems"
"Friendly people who are anxious to help. Good prices and quality merchandise. All the people up at the front are friendly. My Sales Rep Tanya knows her stuff and keeps me well informed."
"We have been in business for a year and have relied on Bass to keep our inventory at a minimum level while maintaining rapid turn-around for "broke stuff". We have purchased everything from cables to complete systems. Bass has a superative record of overnight delivery to us, excellent tech support and customer service. Their RMA procedure is straightforward and easy to complete, whis is a major benefit in an extremely busy office. Bass has provided us with a decided sales and service advantage over other providers in the area, and allow us to compete with the major retailers like Office Depot and Conn. I rate them 9.5 out of 10."
"fair pricing, reasonable Delivery. Since closure of Dallas Location, delevery time has increased.."
"They are the best supplier I have delt with. They are prompt in every way and will take care of any problems you have quickly. They also are very competitive on prices."
"Vendor has always ship orders on time. We have had a couple of problems with items being shipped wrong but Vendor has shipped out correct parts and we have returned wrong ones with no problem. We have had DOA items and have had no problems in getting a replacement part the next day. Sales people very helpful and upfront in telling me if item is not in stock so that I have choice of waiting on it or ordering elsewhere. I schedule out shippments and company seems to handle without problem."
"Bass is on-time with the right items at the best price when we need them 99% of the time. The sales team is the best."
"Good customer service, quick pickups and excellent RMA suppoart."
"I have never had any problems that they have not been able to work with me on. Orders are received on time and at the price quoted. I have been doing business with Bass for several years. Keep up the good work."
"Met all expectations and delivery schedule. As always, Bass Computers performed."
"I have used this company for years,and although I am not major computer part purchaser, they have always treated me like I was.
Great people, Great Service, Great Prices what more can u ask :)"
"I have had nothing but a good experience. Great prices, great service, fast shipping. Have had to return only 1 product, and received replacement the next day. WOW! East to navigate website."
"Shipping on time and some prices better than they were at the time of order.. I use them and will continue.."
"My first and last exeperience has been anything but positive with Bass Computers, Inc.
This company gives buyer beware new meaning, so my suggestion to anyone who is thinking about purchasing any computer equipment from them, DON'T, you will end up regretting it in the long run.
I ordered several items from this company, including but not limited to a Cooler Master heatsink and fan that were supposed to fit a socket 478 motherboard. What I recieved was a Cooler Master heatsink and fan that fit a socket A motherboard. When I called their tech support/rma department about this problem basically what I was told was to "beat it you got what you ordered and that I was bugging them." Not to mention the fact that the housing on the above mentioned fan was cracked.
Next was a defective floppy drive, a Sony MPF920-2 I'm currently jumping through hoops to try and get them to RMA this, without luck I might add.
Third was what their website claims to be a RETAIL Enermax Mid-Tower Case aaaaaaaaaaaaaannnnnnnk wrong again!!! When the case arrived not only was it an OEM hunk of chit, it had absolutely no motherboard mounts, screws, nothing nadda ZERO.....
This people give customer satisfaction NO priority, bottom line the only thing they care about is if your credit card clears. Once the sale is final, you're on your own........
If you choose to do business with this company take it from someone who has, clear your head and go back to GoogleGear or NewEgg and make your purchase, it's a much less painfull experience! "