"I felt confident purchasing from Bathkitchensurplus.com as a result of review sites like this one. I now feel obligated to put down my negative experiences so that people can make an informed decision before ordering.
I ordered an expensive sink that showed up incomplete (missing stainers, drain assemblies, etc), resulting in a product I could not use.
Emails to the company have gone unanswered. When they eventually pick up the phone and you tell them you had an issue with a product they put you through to an answering machine (and messages left are not returned).
I ended up having to spend quite a bit of money replacing these missing peices and have no recourse against a company that is non-responsive to requests for assistance in making things right. Buyer beware.
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"I ordered several sets of high quality newport brass bathroom faucets from bathkitchensurplus. I couldn't believe the price, i got such a good price for such high end fixtures. i had lots of questions, calling multiple times and each time was helped by a nice and helpful person over the phone. I also used the ticketing feature after my order was placed and I received quick replies. Very pleased with the customer service at bathkitchensurplus!!"
"bathkitchensurplus.com was an awesome experience for me. I made a sink purchase last minute as I have been stressed trying to fix a commercial bathroom. BKS relieved that stress and had great communication and customer service. They are quick, reliable, and effective which helped me, just a common business owner (not a plumber), get the job done quickly! If you have any question whether to go with BKS or another supplier, make your life easy and choose bathkitchensurplus.com. Thanks BKS!"
"Great products at great prices . Products arrived in perfect condition ."
"I am a property manager managing rental properties. I am constantly looking for deals on Bath products and found www.BathKitchenSurplus.com on a google search. Since I live to their Quality Clearance center in Harrison, I decided to stop by before buying online. They had a great collection of surplus products at below cost. Still hesistant, I bought 2 bath sinks and 2 bath faucets to begin with. They arrived without any problems. installed with my contractor and waited for 2 weeks just in case and nothing happened. Now I buy everything from bathkitchensurplus.com. If I cannot find something, I call Sam and he finds the items for me so I don't have to keep surfing. They have offered me prices below the published prices on the site. I highly recommend bathkitchensurplus.com for all the kitchen and bath renovation needs. "
"Sink shipped immediately & arrived in good order with no damage. Bathkitchensurplus was very responsive in helping answer my questions and getting the order processed and on its way. Price for the sink I purchased was very competitive. I will visit Bathkitchensurplus.com again next time I have needs for bath or kitchen sinks or faucets."