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Return/Replacement policy:
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Verified
5/5

2005-12-01

"This was my first time ordering from Battery Bob, and he had a great deal on Maxell CR2032 batteries, with free shipping and a bonus battery included. The ordering was very simple, and I actually got my shipping notice by e-mail within 30 mins. of placing the order. The item arrived in 2 days (from Fla.), and I was very happy with the product, the price, and the service. Highly recommended."

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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
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Ability to determine if a product was in-stock real time
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Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
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Delivering products damage free
Delivering products on-time
Overall technical support
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Being knowledgeable
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Overall web site
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Verified
5/5

2005-11-14

"Excellent service, good prices, fast free shipping. Highly recommended."

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wam
Verified
5/5

2005-05-13

"Batteries delivered faster than stated and fresh (with datecode). "

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Resolving problems
N/A
Making decisions on their own
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Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Speed of web site
Web site reliability

rr
5/5

2005-04-05

"Great find...doubt I will look elsewhere for batteries again.
Good prices, Easy shopping, Quick shipping...best of all..free shipping.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused

Verified
5/5

2005-02-25

"BatteryBob is a great find! Every step of the process was smooth and speedy. From ordering on line, quick responses and lightening shipping (in my case it was free)BatteryBob delivered. Products are high quality and prices can't be beat. No more searching drug stores for those tiny expensive watch batteries! Love ya Bob!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Overall customer service
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Customer service being easy to reach
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Customer service being trustworthy
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Customer service making decisions on their own
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Customer service being knowledgeable
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Customer service resolving problems
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Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2005-02-21

"Fast, friendly service along with great prices on batteries. Ordered on a Wednesday, received items on Friday!"

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Verified
5/5

2005-02-10

"My first try with BatteryBob. Every link I tried on the site worked. I ordered some watch batteries and received a shipping confirmation on 2/6 (Sunday). My batteries arrived on 2/9 via regular first class mail(Miami to Houston). I ordered 10 batteries and he sent me one extra one free. He charged me $7.50 for 11 batteries that retail locally for about $4 each. A great deal and he personally sent me all the E-mails including a request to let him know when and in what condition the batteries arrived. SWEET
UPDATE:
Just received my second order. First order was a trial so I ordered a second time. Order placed on 2/12 @ noon, for 5 different batteries. Order shipped within 2 hours (on a Saturday) by first class mail, insured, with tracking, for FREE. I had the tracking info within a couple hours of ordering and my shipment was delivered on 2/15 @ 08:30. This guy is dedicated to service.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
N/A
Overall technical support
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being knowledgeable
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Making decisions on their own
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Overall customer service
Customer service resolving problems
N/A
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-01-20

"One of the best experiences I've had. I will buy all my batterys through Bob."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with

Verified
5/5

2004-10-17

"Great turnaround and pricing. Bought a number of watch batteries."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Overall customer service
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Customer service resolving problems
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Customer service making decisions on their own
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Customer service being knowledgeable
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Customer service being trustworthy
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Customer service being easy to reach
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Product Returns/Refunds/Exchanges
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Overall web site
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Web site being easy to use
Web site reliability
Speed of web site