"I placed the order on 12/18 after reading on the site that most orders ship quickly. 2 days later after hearing nothing, I contacted the seller. Another 3 days later I received a response to my support ticket stating the item was backordered (this is not disclosed prior to purchase so one assumes items are in stock when it now seems this merchant is merely a drop shipper/middleman) and then closed my support ticket as if all was well. I have been without a phone this whole time and it is not safe for me. I should have simply paid more to receive the item from a reliable seller. I need a refund in order to replace my order. Very very upset with Battery Clerk's zero urgency response times and generic messages. Just 2 days ago, I got another generic message asking me to confirm receipt of my item!!!!! Does the merchant not bother to notice they have not shipped me anything yet??? Filed claim with Amazon Pay A-Z Guarantee.
Also of note: Location states Delray Beach, FL
Actual location: CANADA
I ordered from them because they act like their items are in stock and I am in Florida, so I thought this would speed up delivery. Hahahaha I was fooled. Beware. "
"A prompt from the sale site to check the size of the the wiring connector spade would have simplified the battery change out. Your product spade was too small."
"easy website to use, product was as advertised
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"Good selection and quick delivery. Wish they could install them for me…four-wheelers are a pain."
"Fast, quick delivery. Batteries will extend the life of my backup units"
"Exactly what I needed, at a better price than other sellers. Shipping was quick and reliable, very important for shipping batteries like those. Will return for more specific battery requirements in the future!"
"Shipping was quick, battery fit, was gully charged."
"No complaints - will use BatteryClerk in the future"
"Had issues returning wrong part bought. Poor customer Service. "
"I received the battery two weeks later. In the meantime, I ordered the same item from Walmart for half the price, and received the battery in 4 days."
"Very fast delivery. Battery arrived charged and ready to go!"
"The company that supports my home security system wanted a large fee to replace the system battery. So glad I found your company, ordered the replacement myself and installed it. What a relief! Thank you. "
"Had the exact battery I was looking for, at a reasonable price, and delivered it promptly."
"Had to buy a replacement battery for my UPS. This one is perfect. Fast shipping. "
"On march 10th we ordered 2 replacement batteries for our jumper packs. Shipping was late by 2 days. Only received ONE battery in a damaged package! When I reported it the ticket got closed saying order was delivered!! The box wasn't even big enough to fit 2 batteries in! Meaning, this was INTENTIONAL on the companies part!! I don't know who got a battery at my expense but it is absolutely bull!!!!!! We will not be using this company again"