ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

5/5

2012-06-02

"Very timely delivery. The package appeared to have been through a war, but the contents were fine."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

1/5

2012-06-01

"My overall experience was not very good. They sent me what I wanted but they did not test the battery and they sent be a totally dead battery.

They told me that they will refund my shipping cost before I return it and they only refunded me the $59.88 cost of the battery. This has set me back $27.46 because of the shipping cost. Do not Buy anything from them because you are not Guarantee a good battery or a refund on shipping. If I have an option to not pick a star I would not pick any star

Terrible Service
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2012-06-01

"It takes only one day for all processes. I picked up my new battery at the store the day after I replaced order. The price was much cheaper than other places I had checked.
I'm satisfied.
"


5/5

2012-06-01

"Very prompt service, delivered inside of two days
and no problems encountered.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-06-01

"Excellent as usual, Very fast shipping, and the best prices in Canada"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2012-05-31

"This is BY FAR the worst company I've ever had the misfortune of attempting to do business with via the Internet ever. And I've done quite a bit. The $20 product they sold me didn't work. Only tried to use it one time within four weeks of receiving it. I sent it back to them at my own expense requesting a refund. Three weeks later after repeated emails they told me their "testing" showed that the product worked fine and they refused to provide me a refund and said they were sending it back to me even though I asked them not to. Dumb! Doesn't work with my specified laptop. Don't want it back. What a terrible way to treat a customer."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2012-05-31

"I ordered a replacement battery for my lap-top from another supplier that said its battery was a compatible replacement. But the supplied battery would not work when received. BattDepot said their replacement battery was compatible, and when received it worked correctly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-05-31

"Very good experience here. The batteries ordered arrived in a very timely manner."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

4/5

2012-05-31

"Excellent customer service, fast, efficient and freindly. I placed my order on wednesday in BC and received it on friday in QC. Almost made me forget there was no service in french. Nothing is perfect. But I am sure you will work out to correct that «lacune»"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2012-05-31

"Price was good - available in Canada and delivery was fast. The website is good - easy to find your product and proceed to checkout. Good Job BattDepot. You will see me back."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-05-31

"Terrific! BattDepot saved me from a very tough spot.

I was just a day away from driving my daughter to her new summer job placement a half-day's drive from our home. It was crucial that she have a working laptop for the summer and I was in charge of 'tuning-up' her machine. Unfortunately, while overhauling the unit (I was upgrading to Win7) I discovered that her 4 year old battery needed immediate replacement.

I looked around but I was stuck because I couldn't find any local shops that had the one we needed. Then I remembered BattDepot! Five minutes later I had completed my online order. AND, in less than 24 hours I had the new battery in my hands ready to install -- even though we live in Ontario and it shipped from BC!

The new battery is doing great, as is the 'new' laptop -- and I have one very happy daughter.

By the way, afterwards, I actually DID manage to find a store (from a big electronics chain) that had a new battery -- but given my schedule and the store location, it would have been impossible to have made it work in the time frame I had. Not to mention that even with the overnight courier charge, the total cost of my BattDepot purchase was less than two-thirds of the list price that the big chain store wanted (so much for their claim of guranteed lowest prices!).

I found BattDepot a few years ago after a recommendation from one of our techs at work. I've been passing along their name ever since. Great prices, great service -- great value. Keep up the great work!
"


5/5

2012-05-31

"was a good overall experience, had to order twicethe first was battery and chargerbut do to not finding corrently, order wrong battery, second time around found battery much easier"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2012-05-31

"Very prompt delivery!!!!!!!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-05-31

"I have ordered several times from BattDepot.ca and have found the service A-1. Delivery very timely as selected in the delivery options.
Also nice to find a Canadian site offering such competetive pricing!
"


5/5

2012-05-31

"Excellent Product and Fast Service"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A