"I purchased a battery from BattDepot using the number off of the old battery. I was charged shipping. When it came, it was the wrong battery, not even close. I called them, then I emailed to request a RMA #. I shipped it back (which I paid for) with pictures as they require and I did not get the correct battery as I thought, I got my money back less shipping and a restocking fee??? This has cost me more than the price of the battery and I have nothing to show for it???"

"Arrived days earlier than target date, which was fantastic.

New battery is working perfectly.

Very happy with service and purchase!

THANKS BattDepot!! I will be back next time one of my notebooks batteries dies!

Vicky in Ottawa"

"Recieved great service and quick delivery. Parts and shipping costs were what they mentionned. Battery arrived fully charged. I would strongly recommend to everyone.

Once again excellent service."

"Battery purchased and lasted about 5 months. Fast delivery and exchange of cash, but that's where the speed and satisfaction ends!!
This battery wouldn't hold a charge at all after that. returned it, was told it wasn't received even thought my tracked and insured package was received two days after shipping. Now I can't get a hold of them since they won't answer the phone, not even to place a new order. Seems like a scam to me.
Suggest you order your battery, albeit more expensive, from the manufacturer. Not at all satisfied."

"Purchased a battery for a Toshiba Satellite L745-S4210. The first one I got had problems. My laptop would shut off without warning and I'd get flashing amber lights. I started the exchange process. It seems pretty circuitous at first. They ask for a ton of information, but when I contacted them and told them I didn't have it all, it wasn't a big deal. I sent the battery back. They tested it and said the battery charged and discharged, it was fine, they were sending it back to me. I reminded them that charging and discharging was never my problem. Instead of arguing, they were happy to send me a replacement, which I'm using right now. The whole thing started out rocky, but worked out fine in the end. Customer service was responsive and saw my problem through to the end."

"I bought gateway laptop battery, when I received it was at 50%, went all the way down to 0%, and never never charged again. I returned back their product but was never refunded. It is almost a year now and neither I get my battery nor my money is returned, there is no way I can call them and they aren't even bothering to respond my emails. Worst customer service. DON'T BUY anything with this company. I lost money buying their shiit."

"I ordered a charger for a Gateway laptop..... It has been over a month and it never arrived and I can not reach any customer service."

"new battery only last about an hour. Not much better than the one I replaced
I turned the battery and not give it my all my money
"

"I never have had the experience that a product was so fast shipped as the battery I have ordered through/on the internet from BattDepot I am very much pleased and any given time I would put an order in
Peter Orth"

"I am so impressed with the speed at which I received my laptop battery from BattDepot. I ordered it on May 19th at 2 pm and received it at my postbox the next day! Hallelujah for great service!"

"I thought I’d drop a note to say how impressed I was with the order delivery. Less than 24 Hrs across the country, and was in the mail box when I returned home at 4:10pm.
I tell everyone"

"ORDERED BATTERY AND CHARGER FOR MY TOSHIBA SATELLITE YESTERDAY MORNING 8AM MARCH 30 REG GROUND SHIPPING AND IT ARRIVED 10 AM THIS MORNING 31ST. CAN'T BEAT THAT FOR QUICK SERVICE."

"They have been absolutely awful. Their website is not at all clear on shipping. I paid $24 for overnight fedex shipping and received the order 3 days later. There were cheaper options for me to receive it then. When I contacted BattDepot they informed me they would correct this and contact UPS for the charges. Now they are telling me that I misunderstood their shipping policy. I will never order from them again and will advise that no one else do the same. "

"I typed in the HP part number from the battery I had in my laptop, batt depots website converted ii to one of there different that was supposed to be the same. When I received it, it was wrong and after failing to find a phone number to contact them, I emailed them. They told me I ordered the wrong battery and would have to pay shipping to return it. After that they never responded to any emails. Buyer beware. "

"This company is nothing but an oxygen thief. Do not buy their products under any circumstances, it's a scam. Just wish I had done more online research before buying.

I paid a premium for a 3 year warranty, battery was faulty within 22 months, laptop telling me to change the battery. BattDepot now says 3 year warranty does not cover wear and tear.

Nowhere when I purchased was the warranty terms and conditions displayed, on order, invoice or a piece of paper in the shipping box. But everywhere saying it had a 3 year warranty.

Company looks like an affiliate operation. All care but no responsibility until it doesn't work, then everyone runs for cover.

Buyer beware"