"Very good price on a Sony battery for VX2000. The battery came in and didn't hold a charge. I called them up, they gave me a return #, I sent it back, received a replacement no questions asked. The battery has worked fine ever since."
"What a terrible company! I placed an order 2 weeks ago. Their website said the item was in stock. After 1 week, my order status was still listed as "sent to wharehouse". I tried emailing them, but they did not respond. I tried calling them, but no one answered the phone. I left messages, but no one responded. Finally, I got someone on the phone, and they said the order shipped out on the previous Friday. So, I waited another week for the package to show up. I went through the same ordeal of trying to talk to an actual person. This time, they tell me that the order shipped last Monday. I explain that they already told me that it shipped out the previous Friday. Finally, they check the wharehouse and tell me the item has been discontinued! Now, I'm worried that they are going to jack me around on the refund."
"Simply great and very fast. Ordered saturday afternoon, got tracking number monday,got camcorder battery two days later.GREAT price"
"Part Number B-5902
14.8 Volt Li-Ion Laptop Battery (15" Titanium PowerBook)
Battery didn't fit properly; gap on one side, fit too tightly, ejection slider didn't catch properly when battery inserted, took a great deal of force to eject.
Stopped charging properly after 2 months. Would only charge for 10-15 minutes, then stopped; had to remove battery and AC adapter from laptop, then reconnect to begin charge cycle again.
Wouldn't issue a refund, only replacement. Received RMA and shipped defective battery back; 2 weeks after return to merchant, still no communication about my replacement."
"Repeat customer and again a very good experience. The only thing to note is that for some reason FexE had to relabel the shipment which caused a delay in arrival.
I will use again and recommend to others this is a good place to purchase batteries."
"
Hello,
There will not be a tracking number till the package is sent out.
Thank You
Batterysavings.com
> Do you have a tracking number for this ?
>
>
> >>Subject: Re: ORDER KS46472
> >Date: Mon, 15 Mar 2004 12:19:47 -0800
> >
> >Hello,
> >
> > Your order will be sent out today.
> >
> >Thank You
> >Batterysavings.com
> >
> > > Can I get an ETA as to when the battery will be sent out.The e-mail sent
> >Feb
> > > 25 stated Monday and would take up to a week. No word yet.
> > >
> > >
> > > >From: B
> > > >Subject: Re: ORDER KS46472
> > > >Date: Thu, 11 Mar 2004 10:01:50 -0800
> > > >
> > > >Hello,
> > > >
> > > > When it gets sent out,we will send you your tracking number
> > > >through via e-mail.
> > > >
> > > >
> > > >Battery savings.com
> > > >
> > > >
> > > > > Is there a tracking number for this replacement. Thanks
> > > > >
> > > > >
> > > > > >From: BatterySavings.com Customer >
> > > > > >Subject: Re: ORDER KS46472
> > > > > >Date: Wed, 25 Feb 2004 12:37:30 -0800
> > > > > >
> > > > > > >Hello,
> > > > > >
> > > > > > Your order will be shipped back at the latest on monday
> >it
> > > >takes
> > > > > >up to a week.
> > > > > >
> > > > > >
> > > > > > Thanks,
> > > > > > Battery Savings.com
> > > > > >
> > > > > >
> > > > > >
> > > > > >
> > > > > > The battery was sent FED-X ground on 2-10-04. The tracking number
> >was
> > > > > > > 026770830010187. It arrived on 02-13-04 and signed for by M.Read
> > > > > > >
> > > > > > >
> > > > > > > >From: BatterySavings.com Customer Service
> >
> > > > > > > >To: Mat Cogan
> > > > > > > >Subject: Re: ORDER KS46472
> > > > > > > >Date: Wed, 25 Feb 2004 08:53:33 -0800
> > > > > > > >
> > > > > > > > > Hello,
> > > > > > > >
> > > > > > > > As soon as we recieve the package back ten we will
> >send
> > > >out
> > > > > >the
> > > > > > > >order again.
> > > > > > > >
> > > > > > > >
> > > > > > > > Thanks,Battery Savings.
> > > > > > > >
> > > > > > > >
> > > > > > > >
> > > > > > > >
> > > > > > > >
> > > > > > > >Will a replacement be sent out soon?
> > > > > > > > >
> > > > > > > > >
>From: BatterySavings.com Customer Service
****@****>
>Subject: Re: ORDER KS46472
>Date: Mon, 09 Feb 2004 09:01:27 -0800
Please follow the steps below for returning a product back
> >to
> > > >us:
Please send the battery back to us at:
BatterySavings.com
1334 3rd St Promenade, Ste 207
>Santa Monica, CA 90401
Please include on a piece of paper inside the box:
> > > > > > > > > >1) Original Order Number
> > > > > > > > > >2) Reason for the return
> > > > > > > > > >3) Action to be taken (refund*, exchange/Warranty
> >replacement^,
> > > > > >etc.)
Refunds - please allow 1 week from receipt of product for
> >your
> > > > > >credit
> > > > > > > >card
> > > > > > > > > >to be refunded. ( refund can take 2-3 days for credited
> >date to
> > > > > >show up
> > > > > > > >on
> > > > > > > > > >your credit card. )
> > > > > > > > > >
> > > > > > > > > >^Exchanges/Warranty Replacement - please allow 1 week for
> >the
> > > >new
> > > > > > > >product
> > > > > > > > > >to be sent to your address. ( If the battery is needed
sooner
>you
>can
>go
>ahead and place another order for the battery and just mark
> >the
>battery
you
>return as a complete refund.)
>
>Sorry but we cannot refund, exchange or send out
> >replacements
>without
>first
> >receiving the original item back.
>When sending products back to us please send them in a way
> >that
>they
>can be
tracked.
>If you have any further questions regarding the return
>procedure
please
>feel free to contact us back regarding the matter.
>Use our FedEx Ground #268804188 to send the battery back to
> >us.
Only
>send
>FedEx Ground with this # or you will be sent a bill.
>
>Larry
>BatterySavings.com
I received the battery but it won't hold a charge. I've
had
>it
charged
several times for a 24 hour period but the battery can
>barely
>hold
>for
>an
hour. Can we arrange for a replacement ?
I'm getting the run around concerning a replacement battery. Quick to sell you something but sloooooooooooooooow to warranty anything.
"
"I ordered a camcorder battery (Canon Optura 20). I got it in less than 5 days. The battery was 1/2 the price of retail. Very professional"
"Not so hot at all, even dubious.
Purchased a set of two batteries online 8/14, my AMEX was duly debitted; three weeks later, no signs; calling back I am told FedEx had delivered; turns out it was shipped back because of a bad address.I had to do the research. Fine. They send an apologetic email. I ask for a refund. No sign. I emailed back today. All this work for a $27.00 order and still havent seen my money back.
"
"The ordering process was fast and easy, customer support was easy to get when i wanted to make sure i was getting what i wanted"
"Their generic battery was $66 instead of $120 for original Sony battery anywhere else. I double-checked the compatibility, and the batterysavings.com website clearly stated that their generic product will work for my camera model, and it will outperform the original Sony battery. However, when I received their battery, it did not work at all. I sent e-mail to these guys and they answered that:
"Sony Infolithium Batteries are very tricky. Sony changes codes in the
constantly and therefore a battery might work for some devices and not work for
others. Sounds like that's the case with your camera. The best thing we can
offer on this one is to take the battery back for a complete refund."
This sounds the least to say irresponsible: if you are selling an accessory for particular model, you are supposed at least to check if it works. I had to pay for shipping on the return, though it was their fault.
Do not try to save - better buy the branded Sony stuff."